ME00616-Cloud System Administrator 2

Job Summary

• Seeking a Cloud Systems Administrator to support a mission-driven Cyber platform team responsible for sustaining and optimizing enterprise cloud platforms supporting large-scale analytics and mission operations
• The successful candidate will support day-to-day operations of cloud-based environments built on Java and Free and Open-Source Software (FOSS) technologies, including Kubernetes, Hadoop, and Accumulo
• This role is responsible for maintaining platform stability, supporting customer operations, troubleshooting complex Linux-based systems, and ensuring the availability, performance, and security of mission-critical infrastructure
• The Cloud Systems Administrator will provide Tier 1 through Tier 3 operational support and participate in an on-call rotation supporting enterprise cloud platforms in a dynamic, high-tempo operational environment

Primary Responsibilities

• Support the daily operations, administration, and sustainment of cloud-based enterprise analytics platforms
• Provide Tier 1, Tier 2, and Tier 3 operational support for cloud infrastructure, operating systems, applications, and distributed platforms
• Monitor system health, performance, and availability while proactively identifying and resolving operational issues
• Troubleshoot Linux operating system, network, application, and infrastructure issues to maintain continuous mission operations
• Install, configure, maintain, and provision Red Hat Enterprise Linux (RHEL), CentOS, and similar Linux environments using Kickstart and automated deployment tools
• Perform Linux and UNIX network diagnostics using tools such as nmap, tcpdump, and other troubleshooting utilities
• Administer and support DNS, DHCP, hosts file management, and related network services
• Support containerized applications and distributed computing environments utilizing Kubernetes, Docker, Hadoop, and HDFS
• Collaborate with software engineers, cloud engineers, and infrastructure teams to diagnose and resolve system performance, scalability, and reliability issues
• Develop and maintain automation scripts using Python and Bash to streamline operational tasks and improve system efficiency
• Utilize monitoring and observability tools such as Prometheus and Grafana to identify, analyze, and resolve system issues
• Support configuration management and infrastructure automation using tools such as Salt, Ansible, or similar technologies
• Document operational procedures, troubleshooting activities, and system configurations while maintaining accurate technical documentation
• Track operational issues, incidents, and change requests using Jira
• Participate in a rotating on-call schedule to provide after-hours operational support and respond to mission-critical incidents

Required Qualifications

• Must have active Top Secret/SCI clearance with NSA Full Scope Polygraph
• Bachelor's degree in Computer Science, Information Systems, Engineering, Mathematics, or a related technical discipline, or equivalent combination of education and experience
• Experience administering Linux operating systems, including Red Hat Enterprise Linux (RHEL), CentOS, or similar distributions
• Experience supporting enterprise cloud environments and distributed computing platforms
• Experience troubleshooting Linux operating systems, infrastructure, networking, and cloud platform issues
• Experience with containerization technologies such as Docker and Kubernetes
• Experience administering DNS, DHCP, and Linux networking services
• Experience developing automation scripts using Python and/or Bash
• Strong analytical, troubleshooting, and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work independently within a fast-paced operational environment while effectively collaborating with multidisciplinary technical teams
• Ability and willingness to participate in an on-call operational support rotation

Desired Qualifications

• Experience supporting large-scale data analytics platforms utilizing Hadoop, HDFS, or Accumulo
• Experience with cloud platforms such as AWS or OpenStack
• Experience using Prometheus, Grafana, or similar enterprise monitoring and observability platforms
• Experience with configuration management and automation tools such as Salt or Ansible
• Familiarity with Java application environments and Free and Open-Source Software (FOSS) technologies
• Experience supporting enterprise cybersecurity or Intelligence Community mission environments
• Experience working within Agile or DevSecOps environments
• Familiarity with Infrastructure as Code (IaC), CI/CD pipelines, and automated deployment processes
• Experience using Jira for issue tracking, incident management, and operational workflow management

Exempt hourly position. 11 paid holidays, minimum of 3 weeks PTO, company sponsored group medical plan, company paid dental, vision, life insurance, and STD/LTD plans. Salary is dependent upon the candidate’s experience and qualifications.