Additional Considerations (if any):
Job Description:
Job Title: Meat Department Manager
Department: Meat
FLSA: Exempt
General Function:
Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Coordinates the delivery of the freshest and best quality product at a competitive retail price.
Core Competencies
Reporting Relations:
Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Operations, Perishables, Health Wellness Home
Positions that Report to you: Meat Department Employees
Primary Duties and Responsibilities:
Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
Makes an effort to learn customers' names and to address them by name whenever possible.
Assists customers by: (examples include)
escorting them to the products they're looking for
securing products that are out of reach
loading or unloading heavy items
making note of and passing along customer suggestions or requests
performing other tasks in every way possible to enhance the shopping experience.
Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders.
Recruits, hires, trains, supervises, disciplines, and evaluates all department employees.
Determines department goals with store director.
Determines weekly work schedule and establishes a daily work plan for the department. Inspects signage and displays for quality and quantity of merchandise and orders product for replenishment.
Communicates with employees regarding sales and ideas.
Handles and satisfies customer issues.
Figures retail pricing and ensures correct pricing.
Extends invoices, posts invoices, and oversees department bookkeeping procedures.
Analyzes weekly and monthly sales and trends and compares to actuals, prepares ad projections, and writes ads.
Conducts inventory of the department.
Plans displays, promotions, and determines pre-orders.
Ensures proper temperatures and storage procedures are maintained to guarantee freshness and control shrink of product.
Understands and troubleshoots equipment and ensures maintenance is performed.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Secondary Duties and Responsibilities:
Supervisory Responsibilities:
Knowledge, Skills, Abilities and Worker Characteristics:
Education and Experience:
High School or equivalent, Computer meat program, Hy-Vee food safety training, Dale Carnegie is encouraged. Over one year of related work experience preferred.
Physical Requirements:
Working Conditions:
This position is exposed daily to dirt, noise, temperature extremes, dampness, vibrations, equipment movement hazards, cleaning chemicals/solvents, and electrical shock. This is a fast paced work environment.
Equipment Used to Perform Job:
Power ban saw, Grinder, Tenderizer, Slicer, Bone duster (where applicable), Knives, Tumblers, Automatic patty machine (where applicable), Automatic stuffer, Wrapping system, Rotisserie, Pallet jack, box cutter, Computer, and C.A.R.S. reordering system.
Financial Responsibility:
Responsible for company assets including equipment and merchandise.
Contacts:
Has daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with local, federal or state regulatory agencies regarding inspections.
Confidentiality:
Has access to confidential information including, employee compensation, monthly results, quarterly inventory reports, sales and profit sheets, and warehouse pricing.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.