Mechanic Supervisor/Expert

Position Number: 22181848

County: Pulaski

Posting End Date: 9/1/2026

Anticipated Starting Salary: 57351

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The Department of Public Safety's mission is to enhance the safety and security of all Arkansans through ethical, character-driven behavior that promotes professionalism, clear communication, and accountability while serving as the state's premier public safety agency.

Minimum Qualifications:

High school diploma or GED.

Minimum of 4 years of hands-on experience, including exposure to high-level diagnostic, vehicle upfitting, and repair tasks.

Proven track record of handling complex service issues with demonstrable leadership in technical problem resolution.

Demonstrated experience working with modern diagnostic systems and familiar with the electronic control units used in contemporary vehicles.

Position Information

Job Series: Trades - Applied Trades

Classification: Mechanic Supervisor / Expert

Class Code: TAT07P

Pay Grade: SGS07

Salary Range: $57,351 - $84,879

Job Summary

The Mechanic Supervisor / Expert is an highly skilled automotive professional responsible for diagnosing, repairing, and maintaining complex vehicle systems with precision and expertise. This role goes beyond routine maintenance, requiring the ability to troubleshoot intricate mechanical and electrical problems on modern vehicles, including high-performance, hybrid, and electric models. The Mechanic Supervisor / Expert not only excels in hands-on repair work but also serves as a technical leader and mentor to other technicians, ensuring the highest standards of quality and safety.

Primary Responsibilities

The assignment of supervisory duties is determined by the hiring agency's operational needs. Non-supervisory roles will serve as senior technical experts. Utilize state-of-the-art diagnostic tools and computerized systems to identify issues in engine performance, transmission, electrical systems, and emerging technologies such as hybrid or electric drivetrains. Interpret complex error codes and sensor data to quickly pinpoint root causes of malfunctions. Execute intricate repairs on various vehicle systems including, but not limited to, engines, transmissions, braking systems, suspension, and onboard computer systems. Perform custom calibrations, system reprogramming, and adjustments to optimize vehicle performance. Serve as the go-to technical resource for challenging troubleshooting scenarios and provide guidance to junior mechanics and apprentices. Lead training sessions on new tools, repair techniques, and safety protocols to ensure continuous team development. Conduct thorough inspections and quality control checks after repairs to verify that all work meets or exceeds manufacturer and industry standards. Enforce strict adherence to safety protocols, ensuring all repair and maintenance procedures comply with regulations and best practices. Prepare clear, detailed service reports and communicate technical issues and repair recommendations in an accessible manner. Work collaboratively with service advisors to set expectations, develop service plans, and ensure satisfaction. Maintain an organized workshop with up-to-date inventories of parts, tools, and specialized equipment required for advanced diagnostics and repairs. Recommend and implement improvements to equipment and procedures to optimize workflow efficiency.

Knowledge and Skills

Mastery in diagnosing and repairing advanced mechanical and electronic systems. Proficient with diagnostic scanners, oscilloscopes, and other high-tech repair equipment. Strong ability to analyze complex technical problems, integrate various data sources, and craft effective repair strategies. Creative problem-solving skills to tackle unusual or recurring technical challenges. Excellent verbal and written communication skills to clearly explain complex repairs to team members. Leadership skills for training, mentoring, and guiding less experienced mechanics. Keen eye for detail ensuring every repair meets stringent quality and safety standards while minimizing the risk of future issues. Ability to stay current with rapidly evolving automotive technologies and repair methods, with a commitment to ongoing education and professional development.

Minimum Qualifications

High school diploma or GED.

Completion of an accredited automotive technology program or technical trade school curriculum focused on advanced automotive repair.

Minimum of 4 years of hands-on automotive repair experience, including exposure to high-level diagnostic and repair tasks.

Proven track record of handling complex service issues with demonstrable leadership in technical problem resolution.

Demonstrated experience working with modern diagnostic systems and familiar with the electronic control units used in contemporary vehicles.

Certifications such as Automotive Service Excellence (ASE) Master Technician or similar advanced credentials may be required. Additional manufacturer-specific certifications for high-performance, hybrid, or electric vehicles may be required.

Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee's demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.

Licensure/Certifications

N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Nearest Major Market: Little Rock