Mechanical Service Dispatcher

Service Dispatcher – HVAC

Overview

We are seeking a Service Dispatcher to coordinate HVAC service calls and schedules. Ideal candidates have 1–3 years of dispatch or HVAC experience, strong organizational skills, and excellent communication abilities.

Responsibilities

• Receive and organize service calls, dispatching technicians efficiently

• Maintain daily work schedules for field technicians based on skill and location

• Communicate customer needs to technicians and Service Manager

• Ensure necessary parts and equipment are ordered and available

• Provide logistical support and update customers on service progress

• Review field technician service reports and track parts inventory

Qualifications

• 1–3 years dispatch or related experience

• Understanding of HVAC/refrigeration systems preferred

• Strong communication, organizational, and analytical skills

• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)

• Detail-oriented, decisive, and able to manage multiple tasks

Benefits

• $60,000–$85,000 salary

• Discretionary annual bonus

• Health, dental, and vision insurance

• 401(k) with company contributions

• Paid Time Off, holidays, and parental leave

• Diversity & Inclusion

We are an equal opportunity employer committed to a diverse and inclusive workforce.

To apply for this position, send an updated resume to: mindy.croker@gogpac.com

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.