Mechanical Technician

Job Summary

We are seeking a Mechanical Field Technician to provide on-site technical support at a customer location in Suffolk, VA. This role involves performing maintenance and repairs on various mechanical equipment. The position is customer-facing, with no travel required.

About Suffolk, VA

Located in the heart of Virginia, Suffolk offers a blend of historical charm and modern amenities. Known for its vibrant community and rich history, Suffolk provides a welcoming environment for both work and leisure.

Responsibilities

• Perform on-site repairs, maintenance, and general service tasks using basic hand tools.
• Conduct product demonstrations of basic mechanical equipment.
• Provide maintenance support and training to in-house maintenance staff when necessary.
• Offer technical guidance and expertise as applicable.
• Perform other duties as assigned.

Qualifications

• High School degree required; Associate degree in a technology field (e.g., mechanical, electrical, electronics) preferred.
• Broad knowledge of mechanical hand tools and principles.
• Proficiency in PC applications, including Microsoft Windows, Word, Excel, and PowerPoint.
• Ability to use iPads for work orders, emails, and team calls.
• Strong written and oral communication skills.
• Ability to present technical concepts to non-technical individuals.
• Understanding of technical diagrams and manuals.
• Ability to manage multiple projects with minimal direction.
• Adaptive to change and tight deadlines.
• Must work independently with little supervision.
• Good customer service and organizational skills.
• Ability to reason, communicate, make cognitive decisions, and provide accurate results.
• Flexibility to work extended hours during the workweek and availability for weekends and holidays as needed.
• Must be able to lift up to 60 lbs., carry and lift tools and parts up to 20 lbs., and push/pull a cart with equipment weighing up to 60 lbs.
• Must be able to bend, squat, walk, stand, and sit for prolonged periods.

Tools and Safety Equipment

• Company-provided tools.
• Candidates must have protective footwear (boots required, steel toe recommended) and gloves.
• Safety goggles and earplugs provided on-site.