Medicaid Accounts Receivable Coordinator

Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do. With over 2,000 employees in offices across the country, from clinical to support staff, we are united in our mission to create happy, healthy smiles through providing high quality dental care in a fun, compassionate environment. Are you ready to join us in creating our next million smiles? We have JUST the opportunity for you. 

The Medicaid Accounts Receivable Coordinator assists in the follow up of all Medicaid unpaid claims and open balances. This includes timely follow up on outstanding denials and assisting in identifying trends that can negatively impact revenue. 

• Lead the daily operations of the team, including but not limited to establishing mutual goals, assigning tasks, and maintaining schedules. 

• Motivate staff and foster team spirit by ensuring the team is properly trained and that communication of processes and procedures are ongoing to new hires and existing staff. 

• Monitor the team's collections activities, ensuring timely and accurate completion of work. 

• Conduct regular account reviews with staff and Manager and make suggestions to resolve recurring issues. 

• Maintain assigned portfolio of accounts 

• Prepare reports for management review on a routine basis. 

• Participate in monthly close processes as requested. 

• Ensure audit trails are maintained in compliance with company policies and procedures, resolving outstanding issues or discrepancies as necessary. 

• Review current processes and procedures, recommending improvements for accuracy and efficiency. 

• May serve as a point of contact for customers in response to inquiries and unresolved issues. 

• Monitor the team's collections activities, ensuring timely and accurate completion of work through ongoing communication, training, and motivation. 

• Provide direct leadership of the assigned team(s) through ongoing leadership and guidance; partnering with Human Resources on employee matters. 

• May serve as a liaison to cross-divisional teams. 

• Assist with various projects assigned by a direct supervisor. 

• Additional responsibilities may include a focus on one or more departments or locations. See applicable addendum for department or location-specific functions. 

• 2 -- 3 years' experience as Medicaid Specialist 

• Prior experience in a multi-location billing, accounting and/or manufacturing environment preferred. 

• Strong computer skills with demonstrated proficiency in word processing, spreadsheet, and email applications. 

• Working knowledge of automated revenue management systems is preferred. 

• Detail oriented with good analytical and organizational skills. 

• Good interpersonal skills with the ability to work independently or in a team environment. 

• Excellent oral and written communication skills to effectively communicate with all levels of management and staff. 

Physical Demands 

The nature of work requires an ability to effectively communicate and exchange information with staff, supervisors, and other internal clients. 

Work performed in a non-clinical office environment. Requires availability for extended hours during peak periods. Hours may change to meet business needs. 

We value teamwork, mutual respect, and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.