Medicaid and SNAP Benefits Assister

Are you passionate about helping individuals and families in your community access public assistance programs? Do you want to make a difference every day through your work? If you answered YES, we want to hear from you. Capstone Community Action is seeking a Full-Time Limited-Service Benefits Assister to support community members access essential benefits and services that promote financial stability, health, and well-being.

Joining Capstone means you'll be part of a team that's making a real difference in Central Vermont — empowering individuals, supporting families, and strengthening communities. Since 1965, Capstone has supported individuals and families in achieving economic and housing stability and rising out of poverty.

Position: The Medicaid and SNAP Benefits Assister provides outreach, education, screening, application assistance, and ongoing support to individuals and families seeking access to public assistance programs, including Medicaid and the Supplemental Nutrition Assistance Program (SNAP). This role serves as a trusted resource, helping community members understand program eligibility requirements, complete applications, gather required documentation, and navigate renewal processes.

The ideal candidate has strong customer service skills, attention detail, cultural sensitivity, and the ability to work with diverse populations while maintaining confidentiality and compliance with applicable state and federal regulations.

Qualificiations:

• Benefit Assister Certification through Department of Vermont Health Access required. 
• Supplemental Nutrition Assistance Program (SNAP) Training. 
• B.A. in community organization, social work, or related human service field, or a comparable combination or relevant work experience. 
•  2 years' experience in human services/human development with demonstrated competence and sensitivity in working with low-income individuals and families.
• Demonstrated knowledge of Vermont public assistance program and community resources. Including, Medicaid, 3SquaresVT, Farm to Family, and Vermont Health Access, and confidentiality rules regarding participant data and protected health information. 
• Valid driver's license, proof of insurance, ability to pass a driving record check, and reliable personal means of transportation is required. Frequent travel throughout our service area is required. 

Compensation & Benefits

Competitive Pay: $21.76- $25.47/hour

40-hour Week -> Monday through Friday, 8:00am-4:30pm

Full-Time Benefits: 401K with Employer Match, Health, Dental, and Vision Insurance, Life Insurance, Generous Time Off including Paid Holidays

To Apply: Please send your resume and cover letter (preferred but not required unless otherwise stated) and/or a completed application. Applications may also be mailed via USPS mail to Capstone Community Action Human Resources, 20 Gable Place, Barre, VT 05641. 

Capstone is an equal opportunity employer. As such, the Agency does not discriminate based on any characteristic or legally protected status by federal, state and local laws. This applies to all of Capstone's employment practices, including job application procedures, hiring, or any terms, conditions and privileges of employment.