Medicaid Waiver Supervisor - Operational Development Specialist

Medicaid Waiver Supervisor - Operational Development Specialist

Salary

$30.13 - $40.18 Hourly

Location

Lincoln, NE

Job Type

Full time/probationary or status

Job Number

202600387

Department

Aging Partners

Division

Personal & Family Services

Opening Date

07/20/2026

Closing Date

8/2/2026 11:59 PM Central

• Description
• Benefits
• Questions

Job Posting Information

Are you a dynamic, people-focused leader who thrives on developing talent, strengthening operations, and creating smarter ways of working? Aging Partners is looking for an experienced supervisor to guide a dedicated team of Service Coordinators and Office Assistants-and to play a key role in elevating our Medicaid Waiver Service Coordination Program.

In this influential leadership role, you will:

• Inspire, mentor, and support staff as they deliver exceptional, person-centered services.
• Build a culture of engagement, accountability, and continuous professional growth.
• Lead efforts to streamline processes, enhance operational consistency, and improve workflow effectiveness.
• Partner with organizational leadership to uncover opportunities, implement best practices, and drive program evolution.
• Shape the future of this unique Operations Development position through innovation, strategic thinking, and real-world problem solving.

If you're a leader who enjoys balancing people development with process improvement-and wants to make a meaningful, lasting impact on how services are delivered-this is an exciting opportunity to help move our mission forward.

MINIMUM QUALIFICATIONS: Graduation from an accredited four-year college or university with major coursework in social work, gerontology, psychology, human services or related field plus two years of experience in providing program services or case management to a geriatric or disabled population including six months of supervisory experience or any equivalent combination of training and experience that provides the desirable knowledge, abilities and skills.

We value each City of Lincoln employee and one way we demonstrate this is by providing an attractive and competitive total compensation package that adds value to our employees professional and personal lives. The following benefits are available for this position:

• Pay increases are available upon completion of the 6-month new employee probationary period, and annually thereafter based on performance.
• We encourage a healthy work-life balance by offering 11 days of vacation leave and 12 days of sick leave annually that you begin accruing upon hire; plus 11 paid holidays and 2 personal convenience days.
• All medical, dental, and vision benefits for you and your family begin the first of the month following hire, no need to wait!
• 30 days of Paid Parental Leave
• Employee Assistance Programs offering work/life services, wellness coaching, short-term counseling, legal assistance, and financial coaching.
• Up to 4 days of Funeral and Bereavement Leave
• $70,000 of Life Insurance
• $1,250 of Tuition Reimbursement
• 401(a) Retirement Plan. If you make a 7% contribution, the City will contribute 9%
• Employer provided Post Employment Health Plan for eligible medical expenses that occur after you leave City employment.
• Optional benefits include:
• Medical and/or Dependent Care Flexible Spending Accounts
• Allstate Voluntary Plans
• Supplemental Term Life
• Deferred Compensation Plans

01

APPLICATION COMPLETION ACKNOWLEDGMENT: 1. This application process is hand scored. 2. All questions must be fully answered to receive full credit. 3. Copied/pasted answers may not receive full credit. 4. "See resume" in lieu of providing detailed responses may not receive full credit. 6. I am responsible for the accuracy and completeness of my application.

• Acknowledge

02

Indicate if you have college-level coursework in the following: (check all that apply)

• Social Work
• Gerontology
• Psychology
• Human Services
• Related Field (specify below)
• None

03

If checking related field, please specify field.

04

Indicate if you have a degree in one of the fields listed in Question 2

• No degree
• Associates Degree
• Bachelors Degree
• Post Graduate Degree

05

Do you have experience directly supervising employees?

• None
• Yes, less than 1 year experience
• Yes, 1 to 3 years experience
• Yes, more than 3 years experience

06

If yes, please list the employers from your application where you acquired this experience AND describe your work experience.

07

Please indicate your level of experience using the following in a professional setting: (Check all that apply)

• Microsoft Excel
• Microsoft SharePoint
• Microsoft PowerPont
• Dashboards or reporting tools
• Case management/electronic record systems
• Other (specify below)
• None

08

If other, please specify

09

If yes, please list the employers from your application where you acquired this experience AND describe your work experience and proficiency with each program checked.

10

Do you have experience with any of the following case management or reporting systems? (Check all that apply)

• Therap
• N-FOCUS
• MMIS
• None

11

If yes, please list the employers from your application where you acquired this experience AND describe your work experience.

12

Please indicate if you have experience using data to improve operations?

• No experience
• Assisted with data collection/reporting
• Independently analyzed data and made recommendations
• Regularly led data-driven operational improvements

13

If yes, please list the employers from your application where you acquired this experience AND describe your work experience.

14

Please indicate your experience implementing new policies, procedures, or operational changes.

• No experience
• Participated in implementation
• Led implementation within a work unit
• Led implementation across multiple teams or programs

15

If yes, please list the employers from your application where you acquired this experience AND describe your work experience.

16

Please indicate if you have personally developed or implemented any of the following: (check all that apply)

• Standard Operating Procedures (SOP)
• Workflow redesign
• Policy or procedure revisions
• Staff training materials
• Forms or templates
• Performance dashboards or reports
• SharePoint/document libraries
• Quality improvement initiatives
• None

17

If yes, please list the employers from your application where you acquired this experience AND describe your work experience.

18

Please indicate your experience developing or improving operational workflows, procedures, or work processes.

• No experience
• Participated in workflow improvements
• Independently developed or improved workflows
• Led operational improvements across a work unit or program

19

If yes, please list the employers from your application where you acquired this experience AND describe your work experience.

Required Question

Employer City of Lincoln/Lancaster County

Address 555 South 10th Street, Room 302

Lincoln, Nebraska, 68508

Phone (402) 441-7597

Website http://agency.governmentjobs.com/lincolnne/default.cfm