Medical Administrative Assistant 1-Univ Family Physicians (Knoxville)

Market Range: 04

Hiring Salary: $18.00/Hourly

THIS POSITION IS LOCATED IN KNOXVILLE, TN

JOB SUMMARY/ESSENTIAL JOB FUNCTIONS: Under the direction of an assigned supervisor, the Medical Administrative Assistant is responsible for patient registration, scheduling, insurance verification, collecting patient payments, telephone triage, and general office duties

EDUCATION: High School diploma or GED. (TRANSCRIPT REQUIRED)

EXPERIENCE: One (1) year of experience in an administrative role in an office-based setting.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Excellent interpersonal and communication skills.

• Ability to multi-task in a busy work environment.

• Good computer skills.

• Knowledge and ability to work in Microsoft Office.

WORK SCHEDULE: This position may be occasionally required to work evenings

• Performs patient registration/check-ins, patient collections, insurance and demographic verifications.

• Prepares and mails new patient applications.

• Completes PCP change forms when necessary, during check-in process.

• Answers phone calls and routes calls and messages through EMR.

• Schedules interpreter for hearing-impaired patients.

• Communicates with patients regarding appointments and wait times.

• Maintains cleanliness of front office space and waiting rooms.

• Answer appointment line and assist patients with scheduling appointments.

• Performs other related duties as assigned.

• Performs patient registration/check-ins, patient collections, insurance and demographic verifications.

• Prepares and mails new patient applications.

• Completes PCP change forms when necessary, during check-in process.

• Answers phone calls and routes calls and messages through EMR.

• Schedules interpreter for hearing-impaired patients.

• Communicates with patients regarding appointments and wait times.

• Maintains cleanliness of front office space and waiting rooms.

• Answer appointment line and assist patients with scheduling appointments.

• Performs other related duties as assigned.