Medical AR Coordinator

Medical AR Coordinator – Healthcare Billing 

Location: Lehi, UT 
Employment Type: Full-Time 
Compensation: Competitive pay  

Support the revenue cycle by managing insurance follow-up, resolving outstanding claims, and ensuring timely account closure. This role is ideal for experienced medical AR professionals who thrive in fast-paced environments and take ownership of their work. 

About the Role 

• Coordinate and manage assigned medical accounts receivable 

• Partner with third-party payers to resolve outstanding balances 

• Drive timely, accurate claim adjudication and account resolution 

Key Responsibilities 

• Review claim and account status through payer portals and direct outreach 

• Follow up with payers via phone, email, and online tools to resolve balances 

• Document payment status, actions taken, and next steps in the EMR system 

• Resolve accounts through appeals, corrections, adjustments, and billing updates 

• Coordinate medical record requests and additional documentation when needed 

• Apply sound judgment and problem-solving skills to resolve complex claim issues 

• Proactively identify patterns or delays and escalate for leadership support 

• Stay current on payer rules, filing limits, regulations, and compliance standards 

• Protect patient confidentiality and follow all internal policies and controls 

Requirements 

• 2+ years of medical accounts receivable or insurance collections experience 

• High School Diploma or GED (Associate or Bachelor’s degree preferred) 

• Working knowledge of commercial and government insurance plans 

• Familiarity with CPT, ICD-10, and insurance processing guidelines 

• Proficiency with Microsoft Excel, Word, Outlook, and Teams 

• Experience with payer portals such as Availity or Waystar (eCW preferred) 

• Strong attention to detail with accurate data entry skills 

• Excellent verbal and written communication skills 

• Ability to work independently and manage multiple priorities 

Preferred Qualifications 

• CRCS (Certified Revenue Cycle Specialist) certification 

• Behavioral health billing experience 

• Knowledge of CCI edits, bundling, medical necessity, and COB issues 

• Strong analytical and reporting capabilities 

Pay & Benefits 

• Competitive compensation with advancement opportunities 

• 90% employer-paid medical, dental, and vision insurance 

• 401(k) retirement plan 

• 10 PTO days (15 after first year) + 10 paid holidays 

About Serenity Healthcare 

Serenity Healthcare uses advanced, evidence-based medical technology to help patients find lasting relief when traditional treatments haven’t worked. Our revenue cycle team plays a vital role in supporting patient access, financial accuracy, and long-term growth. 

Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a criminal background check and drug screening.