Basic Life Support (BLS), CPR Certification, Calendar Management, Clinical Laboratory, Computer Skills, Electrocardiogram, Federal Laws and Regulations, HIPAA (Health Insurance Portability and Accountability Act), Health Department, High School Diploma, Hospital, Infection Control, Inventory Management, Medical Assistance, Medical Records, Medical Terminology, Medical Treatment, OSHA, Patient Assessment, Patient Care, Patient Confidentiality, Patient Education, Phlebotomy, Radiography, Record Keeping, Records Management, Regulations, Specimen Collection, State Laws and Regulations, Telephone Skills
Purpose:
Assist physicians with various aspects of patient care (including clerical, environmental, and organizational tasks, ensuring patient satisfaction.
Responsibilities:
- Answering calls and providing pertinent information, including patient education, as directed.
- Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health. Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
- Check schedules and organize patient flow. Accompany patients to the exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history; take vitals, perform screenings per provider guidelines. Relay instructions to patients/families.
- Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and manage charts to ensure information is completed and filed appropriately. Other front office responsibilities, as required.
- Perform phlebotomy, EKGs, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
- Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA and other state and federal regulations.
- Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control. Clean according to the scheduled maintenance program and keep appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
- High School Diploma or GED required.
- Successful completion of the Medical Assistant program preferred or equivalent hospital program, or a minimum of one year of direct patient care experience.
- Must have basic computer skills and knowledge of medical terminology, examination, diagnostic, and treatment room responsibilities.
The schedule is Full-time, Monday-Friday, 8:30 AM - 5:00 PM.
Licensure, Certifications, and Clearances:
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
- Basic Life Support (BLS OR Cardiopulmonary Resuscitation (CPR
- Act 31 Child Abuse Reporting with renewal
- Act 33 with renewal
- Act 34 with renewal
- Act 73 FBI Clearance with renewal
UPMC is an Equal Opportunity Employer/Disability/Veteran
U
University of Pittsburgh Medical Center