Medical Assistant/Telephone Triage 

Suburban Endocrinology and Diabetes Center is seeking a compassionate, organized, and motivated Medical Assistant to join our growing team. If you are passionate about patient care and enjoy working in a fast-paced specialty practice, we'd love to hear from you!

Position Summary/ Responsibilities: 

• Assist physicians and providers during patient visits.

• Process prescription refill requests.

• Complete medication prior authorizations.

• Answer incoming patient phone calls and return patient messages promptly.

• Coordinate and order laboratory tests and diagnostic procedures.

• Educate and train patients on Continuous Glucose Monitoring (CGM) devices.

• Administer injections as directed by providers.

• Document patient information accurately in the electronic medical record (EPIC experience preferred).

• Coordinate with pharmacies, laboratories, and other healthcare providers.

• Maintain exam rooms, clinical supplies, and equipment.

• Provide exceptional customer service while maintaining patient confidentiality.

Qualifications

• Medical Assistant certification preferred (or equivalent clinical experience).

• Previous experience in an endocrinology or primary care practice is a plus.

• Experience with EPIC Electronic Medical Records is preferred.

• Knowledge of diabetes management, insulin therapy, and CGM devices is an advantage (training provided).

• Excellent communication and interpersonal skills.

• Strong organizational skills with the ability to multitask.

• Professional, dependable, and team-oriented.

Benefits

• Competitive pay (based on experience)

• Paid Time Off (PTO)

• Health, Dental, and Vision Insurance

• 401(k) with employer match (if applicable)

• Paid Holidays

• Opportunities for training and professional growth

• Supportive and collaborative work environment

If you are passionate about providing exceptional patient care and want to make a difference in the lives of patients with diabetes and endocrine disorders, we encourage you to apply.

Suburban Endocrinology and Diabetes Center is an Equal Opportunity Employer.