Medical Assistant

Wage Range that the Company Expects to Pay:

Summary:

The Medical Assistant (MA) plays a vital role in delivering high-quality care to patients at Community Health Centers of the Central Coast (CHCCC) under the supervision of the Health Center Manager and Clinic Services Supervisor. The MA performs non-professional clinical duties, operates medical equipment, assists with patient care, and supports the team with clerical duties to ensure efficient workflow and operations.

Responsibilities:

• Actively participates in assigned Patient Care Team duties and activities.
• Provides quality customer service following AIDET Standards.
• Administers medications as per Providers orders, consulting with the Provider/RN if unfamiliar with a medication.
• Performs intake of vitals and determines the need for immunizations, lead screening, and other health maintenance recommendations.
• Conducts CLIA Waived laboratory tests following manufacturer instructions.
• Assists with referral and tracking for routine visits, ancillary services, and external providers.
• Greets patients, escorts them to examination rooms, and minimizes wait times.
• Provides comfort and encouragement to anxious patients.
• Maintains clean and safe patient areas, following safety procedures.
• Ensures proper documentation in electronic medical records.
• Acts as an interpreter between patients and providers as needed.
• Cleans and disinfects instruments following guidelines.
• Answers telephones, completes tasks, and assists patients with needs.
• Attends meetings and trainings as required.
• Demonstrates adherence to safety policies, infection control, and care appropriate for different age groups.
• Displays cultural sensitivity and maintains confidentiality.
• Promotes health care integration and the Patient Centered Medical Home principles.

Qualifications:

• High school diploma or GED required.
• Graduation from an accredited Medical Assisting school or CMA/RMA certification through a California Medical Board-approved organization.
• Minimum one year of recent medical assisting experience preferred.
• EKG, vital signs, venipuncture, and injections experience preferred.
• Bilingual in English and another language is desirable.

Skills:

• Strong customer service and communication skills.
• Proficiency in Microsoft Office and Electronic Health Records (EHR) systems.
• Strong mathematical and reasoning abilities.
• Ability to work effectively in a fast-paced environment.
• Capacity to handle a high volume of patients and adapt to changes effectively.

Certificates and Licenses:

• Certification/registration (CMA/RMA) through a California Medical Board-approved organization required.
• Valid California Driver's License (Class C) and CPR (BLS-C) certification required.
• Must pass criminal background check and drug screen upon hire.
• Compliance with health screening and vaccination requirements.

Physical Demands:

• Ability to lift and move up to 25 pounds.
• Good eyesight and manual dexterity required.
• Comfortable with standing, walking, and using proper body mechanics during patient care.
• Specific vision abilities are necessary.

Work Environment:

• Fast-paced environment with moderate noise levels.
• Flexibility in work schedule, including evenings/weekends and travel as needed.

Note: The descriptions provided are not exhaustive and represent the general nature of the position.