Medical Assistant Associate

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Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job Summary

We are seeking an experienced Medical Assistant to join our team at the Canton Health Center. This position supports all four departments within the clinic Pediatrics, Adult Pediatrics, Internal Medicine, and OB/GYN and requires a candidate who is comfortable floating between areas based on daily operational needs.

The ideal candidate will have prior experience working with pediatric and/or adult patient populations and be skilled in delivering high-quality, patient-centered care in a fast-paced clinical environment. We are looking for someone who is adaptable, team-oriented, and eager to learn and grow as part of a supportive, cross-trained medical team.

If you thrive in a dynamic setting and enjoy working with diverse patient groups, we encourage you to apply.

Working at Michigan Medicine affords you the opportunity to use your medical assistant skills while connecting with patients in a fast-paced, primary care environment.

Perks and Benefits:

• Excellent medical, dental and vision coverage
• 2:1 Match on retirement savings
• Tuition reimbursement
• Growth Opportunities to higher seniority positions
• Management that provides quality training and direction

Responsibilities*

• Room patients and perform standard patient intake including vitals
• Perform standard medical laboratory/ Point of Care (POC) testing
• Administer medications/immunizations, injections as directed
• Respond to general patient inquiries regarding treatment and clinic policies and procedures
• Coordinate patient care with outside health agencies
• Contribute to patient care by assisting providers and other staff as needed with direct patient care activities per clinic routine
• Maintain confidentiality of patient information in written, electronic or unwritten form according to clinic and University Policies
• Demonstrate knowledge of fire/safety and infection control policies and procedures
• Operate and monitor patient care equipment, set up instruments/supplies in exam rooms.
• Maintain stock levels and order supplies as needed
• Maintain patient files and records
• Maintain a safe, clean, and neat work environment in accordance with regulatory agency compliance
• May complete general administrative duties as assigned including; Family and Medical Leave Act (FMLA), Disability and Return to work forms, Electronic Medical Record in-basket messages, etc.
• Complete other clinical and non-clinical duties as assigned.

Required Qualifications*

• High school diploma or GED
• Completion of a Medical Assistant program OR current enrollment in, or completion of coursework in a healthcare professional program (e.g., medical school, PA program, nursing program, or related clinical training) OR an equivalent combination of education and experience (1 - 3 years).
• Demonstrated knowledge of clinical workflows, patient care, and basic medical terminology

Desired Qualifications*

• Graduation from a medical assistant diploma program or an equivalent combination of education and experience (1 - 3 years).
• Certification as an Emergency Medical Technician (EMT), Certified Nurse Assistant (CNA) or Medical Assistant (MA)
• 5 years' Experience in Primary Care
• Pediatric Experience
• Specialty Care Experience
• Experience within an Ambulatory Care Setting
• Experience with electronic medical records
• Knowledge of University policies and procedures
• Experience working in a large, complex healthcare setting
• Moderate standing/walking, as well as lifting, positioning, pushing and/or transferring patients
• Demonstrate active listening, written, verbal and information technology skills
• Individual must exhibit a professional and positive image when interacting with patients, faculty and staff
• Individual must also adhere to a high standard of personal and professional conduct; possess excellent customer service, interpersonal and communication skills and demonstrate the ability to interact with a diverse population.
• Candidate must be able to work efficiently with a multidisciplinary team, handle multiple responsibilities in a fast-paced environment.
• Candidate must demonstrate problem solving skills, proficient computer and keyboarding skills, telephone etiquette along with having a history of excellent attendance and punctuality.
• Current BLS certified through American Heart Association (AHA)
• Knowledge of basic medical terminology

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Work Schedule

40 hours per week, Monday - Friday including two evening shifts and a Saturday rotation.

Work Locations

Canton Health Center

Additional Information

This posting is currently open only to internal candidates. External candidates may apply to posting 271848.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.