Medical Assistant, Audiology (3680)

Position Summary:

The Audiology Medical Assistant supports audiologists and clinic nursing staff in delivering safe, efficient, and patient-centered hearing and vestibular care. This role assists with clinical tasks, patient preparation, documentation, and coordination of daily workflows within the audiology clinic. The Audiology Medical Assistant helps maintain clinical equipment, manages supplies, and supports smooth patient flow to enhance the overall clinic experience. Working collaboratively with the care team, the position contributes to accurate recordkeeping, clear communication, and consistent service aligned with Trinity Health standards and patient care priorities.

Key Responsibilities:

• Prepare patients for audiology visits by obtaining relevant information, assisting with rooming, and supporting audiologists during clinical procedures.
• Perform delegated clinical tasks such as vital signs, point of care testing, and documentation within scope and according to department protocols.
• Maintain audiology exam rooms and equipment, ensuring cleanliness, functionality, and adequate supply levels to support daily operations.
• Support scheduling, coordination of referrals, and communication with patients, providers, and clinic teams to promote efficient workflow.
• Document clinical information accurately in the electronic health record and support compliance with privacy and regulatory standards.
• Assist with operational needs such as stocking supplies, supporting satellite clinics when required.

Licenses and Certifications Required:

• Current North Dakota State registration as UAP Medical Assistant Registration or certification as a Medication Assistant III by ND Board of Nursing
• CPR certification required within orientation period
• Ongoing Point of Care certifications as required for department

Educational Requirements:

• N/A

Experience Requirements:

• One year or more of MA experience preferred
• Clinic experience preferred
• Coding experience preferred

Special Skills or Training Requirements:

• May require travel to satellites
• Computer use

Physical Requirements:

The Audiology Medical Assistant is regularly required to stand, walk, and move between exam rooms while assisting patients and supporting clinic activities. The role may involve lifting and positioning patients, moving equipment, and handling supplies of light to moderate weight. Adequate vision, hearing, and communication abilities are necessary for interacting with patients with hearing concerns, documenting clinical information, and supporting audiology procedures.

Environmental Requirements:

Work is performed in an outpatient clinic setting with exposure to typical clinical equipment, disinfectants, and patient interactions. The role may encounter occasional noise from audiology testing equipment and periods of increased patient volume. Adherence to infection prevention practices, safety protocols, and proper use of PPE is required to maintain a safe environment for patients and staff.