Medical Assistant/Certified Nursing Assistant for Primary Care Clinic

About the Medical Assistant Position

The Medical Assistant (MA) provides clinical and administrative support to ensure the effective delivery of primary care services. This includes assisting with patient outreach, care coordination, health education, and documentation under the supervision of a licensed provider. The MA plays a critical role in supporting patients with multiple chronic conditions to improve outcomes and reduce hospitalizations.

Clinical & Administrative Duties:

• Take and record vital signs as needed

• Prepare exam rooms and assist during patient visits

• Update patient records, medication lists, and problem lists

• Respond to patient portal messages and triage calls

• Schedule preventive care and annual wellness visits

• Support referrals and care coordination with specialists or community services

• Perform phlebotomy services and vaccine administration IAW the VFC program

Compliance:

• Adhere to HIPAA and confidentiality guidelines

• Follow policies related to infection control and safety

• Participate in training related to Medicare rules and updates

Qualifications:

• High school diploma or GED required

• Completion of an accredited Medical Assistant program required

• Certification preferred (CMA, RMA, CCMA, etc)

• Familiarity with EHR systems (e.g., eClinicalWorks)

• Strong communication, organizational, and time-tracking skills