Medical Assistant

Job Summary

The Medical Assistant provides essential clinical support in a pediatric care environment to assist physicians, mid-level practitioners, and the healthcare team in delivering high-quality, age-appropriate patient care. The role supports a welcoming environment for children and families, works collaboratively in a team setting, and may involve cross-training to positions such as receptionist or other back-office roles at the request of the employer. Work in the Chelsea and Sylacauga offices as needed.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or general education degree (GED) required.
• Preferred: Six (6) months’ related experience and/or training in a medical or pediatric setting.
• Preferred: Proficient in medical terminology, procedures, and diagnoses.
• Preferred: Successful completion of a Certified Nursing Assistant (CNA) or Certified Medical Assistant (CMA) program
• Current CPR certification.
• Willing to attend continuing education courses at the request of the employer.

Specific Skills

• Above-average interpersonal communication skills: ability to interact pleasantly and professionally with patients (especially children), families, visitors, and staff.
• Strong attention to detail, accuracy, and organizational skills for vital signs, documentation, and inventory.
• Knowledge of medical terminology, pediatric procedures, immunizations, and basic diagnostic testing.
• Proficiency in operating medical equipment (e.g., for vital signs or other point-of-care tests) and performing basic lab tasks.
• Ability to administer injections and handle specimens safely.
• Commitment to confidentiality, privacy protocols, and HIPAA compliance.
• Ability to work effectively in a fast-paced team environment and adapt to cross-training.

Duties and Responsibilities

• Greets patients and families, escorts them to examination rooms, and helps make them comfortable.
• Interviews patients/parents to obtain medical history, allergies, and current concerns; measures and records vital signs (blood pressure, heart rate, O2 saturation, height, weight) accurately.
• Collects and documents pertinent medical data in the patient’s chart/EMR.
• Performs in-house lab tests, collects specimens (e.g., capillary/venous blood, other samples), prepares specimens for testing or send-out, and sets up lab equipment as needed.
• Administers immunizations and ordered medications under supervision/direction.
• Enters vaccines into the state system daily; reviews and ensures accurate vaccine status for next-day scheduled patients.
• Assists physicians or mid-level practitioners during examinations, treatments, and minor procedures
• Prepares, cleans, disinfects, and restocks examination rooms, equipment, and supplies between patients; takes out trash as needed, and stocks lab areas.
• Sterilizes instruments, disposes of contaminated supplies.
• Operates and maintains medical equipment; alerts supervisor to malfunctions or supply needs.
• Attends scheduled department staff and clinical meetings.
• Exercises utmost confidentiality, privacy protocols, and adherence to clinic policies, HIPAA requirements, quality assurance, safety, environmental, and infection control standards.
• Performs other duties as assigned or required.

Physical Demands

• Frequent lifting and carrying of items weighing up to 30 lbs. unassisted, including assisting patients (e.g., children) with positioning or transfers as required.
• Regularly exposed to risk of bloodborne pathogens and unpleasant elements (e.g., bodily fluids, odors).
• Ability to stand, walk, and move actively for extended periods in a clinical setting.

Hours

Full time: Monday-Friday 7:55am-5:00pm. Seasonal Saturday clinic hours: 8:55am-12:00pm (Chelsea clinic only).