Job Type: Full-time
Schedule: Monday to Friday
Work Location: On-site (travel to all 3 SMOC locations as needed)
About SMOC:
At SMOC, we’re committed to providing exceptional orthopedic care and creating a supportive environment for both our patients and our team. For over 30 years, we’ve proudly served the southeastern Virginia community with compassion, expertise, and a focus on helping our patients return to their highest level of functioning.
Position Summary:
We are seeking a dedicated and detail-oriented Medical Assistant to join our orthopedic practice. In this role, you will support physicians and clinical staff by preparing patients for examinations, assisting during procedures, and managing various administrative and clinical tasks. The ideal candidate is compassionate, efficient, and capable of thriving in a fast-paced environment while maintaining a high standard of patient care.
This position also involves working closely with insurance providers to obtain prior authorizations, requiring strong communication and organizational skills. If you're passionate about patient care and enjoy being part of a collaborative healthcare team, we encourage you to apply.
What You’ll Be Doing:
Greet patients and prepare them for examination by taking injury histories and reviewing prior clinical notes
Communicate x-ray needs per physician guidance
Perform key clinical skills such as casting, splinting, assisting with injections, suture/staple removal, post-op dressing changes, and ultrasound use
Accurately convey physician verbal and written orders
Operate office and clinical software/equipment as needed
Facilitate lab specimens and place electronic orders as directed by the physician
Ensure patients fully understand their follow-up instructions before leaving
Maintain clean and organized exam rooms and workspaces
Handle incoming calls, voicemails, emails, and patient correspondence
Apply practice insurance policies appropriately in patient care situations
Maintain physician dictations and ensure accurate patient records
Adhere to OSHA and HIPAA guidelines
Perform other job-related duties as assigned such as Forms and scheduling,ect.
What We’re Looking For:
Previous experience in a medical office or clinical setting (preferred)
Strong communication, organizational, and multitasking skills
Ability to remain professional and calm in confidential or high-pressure situations
Proficiency in Microsoft Office (Outlook, Word, Excel)
Bonus: Experience with EMR systems (AthenaHealth preferred)
Note: Medical Assisting certification is not required for this position
What We Offer:
Competitive pay
Health, dental, and life insurance
401(k) with employer matching
Flexible spending account (FSA)
Employee assistance program
Paid time off, including your birthday off
Opportunities for career growth and professional development
Equal Opportunity Employer:
SMOC is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to maintaining a workplace that is free from discrimination and harassment.
Ready to make a difference in orthopedic care while growing your career? Apply today and join the SMOC team.