Medical Assistant/Clinic Office Coordinator/GI

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Medical Assistant/Clinic Office Coordinator/GI

Medical Assistant Job ID: 34924

Schedule:

Full Time

Pay Range:

$20.00 - $26.00 / Hourly

Shift:

Day shift

Hours:

8:00am-4:30pm

Dowd Practice

133 Old Road to Nine Acre Corner

Concord, MA 01742

Directions

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About this role

Medical Assistant/Receptionist, Gastroenterology, Emerson Health, Concord, MA

We're looking for a compassionate, detail-oriented Medical Assistant / Clinical Office Coordinator to join our growing healthcare team. In this vital role, you'll be at the heart of the patient experience-helping ensure smooth clinic operations while supporting physicians in delivering high-quality care.

If you enjoy working in a fast-paced medical environment and thrive on both clinical and administrative responsibilities, we'd love to meet you.

What You'll Do

• Prepare patients for examinations, ensuring comfort and readiness
• Support physicians with clinical procedures and day-to-day patient care
• Coordinate office workflows, including scheduling and patient communication
• Maintain accurate and timely documentation in the electronic medical record (EMR)
• Provide exceptional customer service to patients both in person and over the phone
• Safeguard patient confidentiality in compliance with healthcare regulations

What You Bring

Education

• High School Diploma or equivalent (required)
• Completion of a Medical Assistant program (preferred)

Experience

• 2-4 years of experience as a Medical Assistant in a physician or medical office (preferred)
• 1-3 years of administrative or medical office experience (preferred)

Licensure / Certification

• State Medical Assistant Certification (preferred, not required)

Skills & Competencies

• Experience with EMR systems such as GE Centricity or Meditech (preferred)
• Strong computer proficiency and attention to detail
• Excellent interpersonal and communication skills
• Proven ability to deliver outstanding patient/customer service
• Ability to handle sensitive information with professionalism and confidentiality

Why Join Us?

• Be part of a collaborative, patient-centered care team
• Gain experience in both clinical and administrative healthcare operations
• Opportunity to grow your skills in a supportive environment

Why Emerson

Emerson Health delivers world-class care to more than 300,000 patients throughout Concord and the surrounding region, and we bring that same commitment to our employees. Our teams work in a supportive, community-focused environment, backed by strong clinical partnerships and continued investment in innovation.

We offer competitive compensation and a comprehensive benefits package designed to support your health, your family, and your future, including:

• Medical and dental coverage
• Paid time off
• Retirement savings
• Tuition assistance
• Work-life resources
• Free parking on the hospital campus

Benefits are available to both full-time and eligible part-time employees.

Join a team that values compassion, collaboration, and caring for one another every day.

Apply Now

Benefits designed around you

We are a community hospital that values people's well-being. Our supportive environment, combined with a generous compensation and benefits package, allows you to balance your work and personal life, take care of your family and plan for your future.

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