Medical Assistant/Clinic Support Specialist-Behavioral Health (Rancho Mirage)

') Eisenhower Health

• Jobs
• Nurse Residency Program
• Benefits
• Campus
• Culture
• Blog
• Search Jobs
• User Menu

Log In

close Close

Search for a job

Search

Fine tune your search

• Category expand_more

• Administrative Support

• Advanced Practice Providers

• Dietary and Environmental Services

• Information Technology

• Licensed Vocational Nurse

• Management and Supervision

• Patient Care Support

• Registered Nursing

• Specialist Clinical Non Clinical

• Technicians

• Therapists

• Schedule expand_more

• Full Time

• Part Time

• Per-Diem

• Shift expand_more

• Day

• Evenings

• Nights

• Varies

• Hours expand_more

• 10 Hour Shift

• 11.5 Hour Shift

• 12 Hour Shift

• 8 Hour Shift

• More Options expand_more

• Sign-On Bonus

• Remote

• Hybrid

Reset 0 Filterclose

Search

Opens new window to Facebook Opens new window to Instagram Opens new window to LinkedIn

Medical Assistant/Clinic Support Specialist-Behavioral Health (Rancho Mirage)

Category

Patient Care Support

Schedule

Full Time

Job Number

R0276282

Shift

Day

Location

Rancho Mirage, CA 92270

Hours

8 Hour Shift*

Department

Behavioral Health (Rancho Mirage)

Salary Range

$22.83-$34.69 / hour

• For 10 hour and 12 hour shifts this is the average hourly rate which includes overtime when a non-exempt employee works over 8 hours.

Current employees must apply through Workday via the Jobs Hub

Apply Now

• Share Job:
• Email
• Facebook
• Linkedin

chevron_left Back To Results

Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.

• Qualifications
• Job Objective
• Responsibilities
• Essential Skills

Job Description:

Education:

Required: High school diploma, GED or higher level degree and Medical Assistant course completion if hired after March 1, 2025

Licensure/Certification:

Required: American Heart Association BLS

Preferred: Medical Assistant Certification

Experience:

Required: Two (2) years of experience in a medical practice/clinic or related healthcare setting

Preferred: Administrative or management support experience

Job Objective:

Provides a variety of support services for assigned clinic(s) as directed by leadership. Provides various clerical, administrative, and general office support including creating documents, memos, forms utilizing Microsoft Office, report preparation, record and file maintenance, data gathering, data analysis and presentation. Coordinates the care of the patient from escorting patient to exam room, performing vital signs, preparing patient for exam and discharge and for ensuring the accurate documentation of patient care activity.

Essential Responsibilities:

• Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
• Assists patients to exam/procedure rooms; obtains medical and social history, vital signs, height and weight, allergy information, medication reconciliation information and records data in electronic health record (EHR); records information accurately and timely in EHR.
• Assists providers by ensuring that appropriate preparation, examination and diagnostic testing occur without error and without delay.
• Processes patient referrals to other provider offices.
• Prepares patient electronic medical record (EMR) charts timely and accurately.
• Gathers reports, labs, studies or other data pertinent to upcoming patient appointments.
• Places order for films, labs and other studies as appropriate, timely and accurately.
• Collaborates with patient scheduling and schedules patients as needed.
• Answers all patient questions and requests timely and appropriately.
• Faxes and copies necessary information to insurance companies, other provider offices and facilities as necessary.
• Responds to patient pharmacy requests in collaboration with providers.
• Answers phones, retrieves voicemail messages and returns calls timely and appropriately.
• Maximizes use of free time between patients by cleaning and stocking rooms, copying documents and filing; assists with medical and office supplies inventory and/or ordering.
• Obtains provider or patient signatures on appropriate documents.
• Accepts responsibilities only within scope of practice.
• Maintains and practices professional boundaries with all patient interactions.
• Gathers data used for clinics or service line metrics; creates and updates spreadsheets to track metrics, including patient volumes by clinics or service line, accreditation metrics patient encounters by provider hours, etc.
• Analyzes data, presents clinics or service line metrics, answers questions on data, resolves issues with data, cross checks data where possible to verify accuracy, and assists with improving the data gathering and presentation process.
• Monitors physician schedules to ensure appropriate scheduled clinic time and tracks physician time off for PTO and CME purposes.
• Cross trains with and provides back up support to staff as needed for staff absence or unusual workloads.
• Facilitates access, instructs and orients new hires/transfers on how to access policy & procedure systems, standard operating procedures, research, ethics, and compliance training courses, computer systems used by research professionals, if applicable.
• Tracks and maintains all certifications and licenses for reporting areas.
• Schedules and coordinates meetings, prepares needed materials and arranges meeting space.
• Maintains annual compliance for all employees including safety updates; coordinates skills fair in collaboration with leadership and education department, if applicable.
• Order supplies, maintains files and records and creates supplier invoice requests, if applicable.
• Packs and ships medical records to storage.
• Coordinates clinic or service line specific meetings; ensures meeting space is secured, prepares agenda and takes and distributes minutes for review, if applicable.
• Assists the department in resolution of issues and makes recommendation for process improvement in workflow.
• Updates and distributes clinical trial flyers/brochures; updates flyers/brochures at inpatient waiting rooms, exam rooms and resource center, if applicable.
• Processes billing information accurately and timely; assists with internal billing audit, if applicable.
• Assists with providers reimbursements, if applicable.

Essential Skils:

• Written and verbal communication skills
• Ability to organize information or data to facilitate easy retrieval and use
• Ability to create a welcoming environment for patients and visitors, demonstrating empathy and respect in all interactions
• Ability to handle difficult and stressful situations in a calm and professional manner
• Ability to adapt quickly to changing priorities and unexpected situations
• Critical thinking skills
• Ability to effectively communicate in a positive and professional manner
• Ability to communicate and interpret using medical terminology
• Self-starter; driven to take action without needing prompting
• Problem solving skills to identify issues and formulate effective solutions
• Ability to maintain high degree of confidentiality
• Ability to operate general office equipment (i.e., computer, printer, scanner, telephone, etc.)
• Ability to use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other relevant software applications

Apply Now

• Share Job:
• Email
• Facebook
• Linkedin

Eisenhower Health offers a generous benefits package and a matched retirement plan.

Employees are eligible to participate in a benefits program designed to make a difference for you and your family.

View Full Benefits

A Culture of Positivity and Support

From the beginning, this organization formed a culture based on strong values, commitments and a passion for service and professional excellence.

What Our Nurses Say

One of my very favorite things about working at Eisenhower Health is the culture on inclusivity that we have and a strong base for evidence-based practice.

Lori

Neonatal Nurse

One of the greatest things about working as a nurse at Eisenhower Health is how much support you get from Administration. We keep on improving the process here. It's a fantastic place to work.

Richard

Nursing Supervisor

My favorite thing about working at Eisenhower Health is the camaraderie within my unit and with the different departments.

Jennifer

Registered Nurse

Be a Part of an Award-Winning Team

Related Posts

Build Your Career with Advanced Technology at Eisenhower Health

3 min read

Advance Your Career as a Nurse Practitioner in Coachella Valley

3 min read

Advance Your Career as a Physician Assistant in Coachella Valley

3 min read

Follow Us

• Facebook
• Instagram
• LinkedIn

Eisenhower Health

39000 Bob Hope Drive,

Rancho Mirage, CA 92270

(760) 837-8500

• Facebook
• Instagram
• LinkedIn

About Eisenhower Health

• Centers of Excellence
• Community Health Needs Assessment (opens in a new window)
• Contact Us (opens in a new window)
• History of Eisenhower (opens in a new window)
• Leadership Roster (opens in a new window)
• Medical Staff Officers & Department Chairs (opens in a new window)
• Mission Statement (opens in a new window)
• Officers & Boards (opens in a new window)
• Campus Partners (opens in a new window)

Resources

• Diversity, Equity & Inclusion
• Nurse Residency Program
• Awards & Recognition
• Clinic Careers
• Relocation Resources
• Locations

Eisenhower Health is an equal opportunity employer.

Site by L7 Creative

All rights reserved, Eisenhower Health | Privacy Policy | Accessibility Statement

Eisenhower Health Careers