Medical Assistant / CMA - Full-Time (Family Practice - Family Medicine)

SUMMARY:   Functions as a Medical Assistant (MA or CMA) in a team and mission-based setting to provide quality care to serve patients. Medical Assistant assists in examination and treatment of patients under direction of a licensed physician/provider. Provides information to patients so they may fully utilize and benefit from the clinic services. Assists with patient appointment scheduling and patient chart management. Assists in the provision of quality patient care and may be assigned to work at either clinic locations as needed (i.e. Sunsites or Willcox or Specialty). Participates in performance improvement and continuous quality improvement activities. This position may be asked to work at other hospital district sites as needed. Perform any other duties needed to help drive our Vision, fulfill our Mission, and abide by our Organization's Values. Must have proof of completion from an approved Medical Assistant Training Program to apply and active BLS/CPR Certification from American Heart Association.

This position requires a commitment to teamwork, collaboration and department scheduling needs i.e. good attendance, attitude, customer services, communication skills, etc.,

Special Conditions: Position is Safety Sensitive / Drug Free Workplace

Supervision Received: Works under the direct supervision of the Clinic Operations Manager or designated administrator.

Education and/or Experience:

High school diploma or equivalent.  

Completion of an approved Medical Assistant Training Program**, Required.

NOTE: ** Approved medical assistant training program means a program accredited by one of the following: The Commission of Accreditation of Allied Health Programs or The Accrediting Bureau of Health Education Schools.

Medical Assistant experience preferred.

Certificates, Licenses, Registrations:

Certified Clinical Medical Assistant (CCMA) through approved accredited program Preferred

Current BLS/CPR Certificate required  

NOTE: We only accept BLS/CPR certified by American Heart Association (AHA) - must maintain current certification and recertify prior to expiration date.

Proof of completion from an approved Medical Assistant Training Program required.

Proof of completion of "Qualification Training on Urine Specimen Collections" preferred.

Necessary Knowledge, Skills, and Abilities:

Knowledge of HIPAA privacy requirements and medical terminology.

Required knowledge of medical terminology, and clinical standards, practices, and procedures.

Basic knowledge of ICD-9/CPT coding.

Skills in phlebotomy, injections, etc. 

Establish and maintain solid working relationships through communication, cooperation, and positive interactions with all patients/clients, employees, staff, providers, and vendors.

Willingness to work a flexible schedule when circumstances necessitate.

Demonstrated ability to self-motivate and work independently with limited supervision.

Strong customer service skills along with excellent written and verbal communication skills.

Positive communication skills; ability to successfully interact with all customers; continuous demonstration of courteous, cooperative and service orientated behavior.

Supports and maintains a culture of safety, quality and positive patient experience.

Strong typing skills and working knowledge of computer systems particularly with a windows based environment. 

Ability to communicate effectively with customer and co-workers, and multi-task.

Ability to follow oral and written instructions.

Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

This position summary is designed to outline primary duties, qualifications and job scope, but is not intended to limit the incumbent nor Northern Cochise Community Hospital Inc., to only the work identified. 

 Reasonable Accommodations / Job Performance: To perform this job successfully, an individual must be able to perform each essential function and the physical demands satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.