Overview
In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments, is responsible for performing selected clinical duties including administrative/clerical duties, basic patient care, and/or performing administrative tasks associated with patient intake.
Responsibilities
• Accurately interview patient and record patient history and measure and record vital signs such as height, weight, BMI, head circumference, current medications, pulse oximetry level, and patient comfort level. • Verify patient information such as, but not limited to demographics, insurance, vitals, and medications; complete intake process including verifying and entering patient data into EHR/EPM. • Perform duties such as greeting and assisting patients in a courteous and professional manner, answer telephone and provide information as necessary, verify patient information, etc. • Collect, perform, document, and report results of CLIA waived lab tests including, but not limited to: urine dip, pregnancy tests, finger stick blood glucose levels, fecal occult blood tests, rapid influenza tests, and rapid strep tests. • Collect, prepare, and document specimen collection including, but not limited to: blood, urine, stool, and sputum. • Perform clinical duties as assigned including, but not limited to: preparing patients for examinations and/or treatments, assisting provider with exams or procedures, setting up exam or procedure rooms, and preparing instruments for sterilization. • Complete pre-visit planning to support the clinical visit. • Administer medications per CUC formulary. • Perform medical acts as prescribed by Standing Delegation Orders. • Dismiss patient at end of clinic visit including completing the orders documented in the orders module, tasks, and patient plan. • Participate in orientation of new employees and attend mandatory meetings. • Work as a team member, interacting with staff, patients, and providers to communicate and coordinate patient care and work flow effectively. • Coordinate and manage patient care including communicating test results to patient, assist with pre-certifications, referrals, authorizations, prescriptions, and scheduling of patients for clinic, hospital, and other ancillary medical treatments and tests. • Follow up on diagnostic tests to ensure that tests have been completed and documentation is completed in EHR. • Perform surveillance programs to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records, and any previous care pertaining to each patient visit. • Maintain a clean, functional environment including cleaning and disinfection of equipment, exam rooms, and storage areas as per CUC guidelines.
As assigned, may serve as a scribe accurately and thoroughly document medical visits and procedures as they are being performed by the provider, including but not limited to the following duties: • Patient medical history and physical exam • Procedures and treatments performed by healthcare professionals, including nurses and physician assistants • Patient education and explanations of risks and benefits • Provider-dictated diagnoses, prescriptions, and instructions for patient or family members for self-care and follow-up • Prepare referral letters as directed by the provider
Perform other duties as assigned.
Qualifications
Minimum Education:
• Graduation from high school or equivalent • Medical Assistant Diploma and/or National Medical Assistant Certification verifying graduation from a Medical Assistant Program or equivalent military healthcare experience
Minimum Experience:
• Completion of a medical assistant externship
Required Certifications/Licenses:
• Current Health Care Provider Cardiopulmonary Resuscitation (CPR) certification through American Heart Association or American Red Cross • Will be required to maintain a current CPR certification during employment.