Well Rooted Pediatrics is seeking a friendly, experienced and dependable healthcare professional who is comfortable working in both the clinical and administrative areas of a busy pediatric practice.
At this time, we are not hiring entry-level candidates or new graduates. Applicants must have previous experience in both of the following:
Medical Assistant in a physician's office or outpatient clinic (preferred: pediatrics or family medicine) rooming patients, documenting information, coordinating laboratory testing, venipunctures and
Medical front office experience, including patient scheduling, insurance verification, check-in/check-out, and telephone communication.
Candidates with experience in both clinical Medical Assistant duties and front office operations is required. The ideal candidate is cross-trained, adaptable, and enjoys working wherever support is needed to provide an exceptional patient experience.
This position requires excellent organizational skills, attention to detail, the ability to multitask, and a positive, team-oriented attitude.
Responsibilities
Front Office Responsibilities
Welcome patients and families while providing outstanding customer service.
Answer and direct incoming phone calls professionally.
Schedule, confirm, and reschedule patient appointments following office scheduling guidelines.
Verify patient demographics, insurance eligibility, and benefits.
Collect copays, balances, and self-pay fees while accurately posting payments.
Assist patients with registration forms, consent forms, and other required documentation.
Maintain accurate patient information within the electronic health record (EHR).
Scan, fax, file, and retrieve patient records as needed.
Maintain a clean, organized, and professional reception area.
Assist with administrative projects and other office duties as assigned.
Clinical Medical Assistant Responsibilities
Prepare patient charts prior to appointments by reviewing documentation, laboratory results, and visit needs.
Room patients by obtaining vital signs, medical history updates, and medication reconciliation.
Prepare exam rooms and medical equipment before patient visits.
Assist providers during examinations and procedures.
Venipunctures
Administer vaccines, medications, and perform clinical procedures within scope of practice.
Collect laboratory specimens and coordinate outside laboratory testing.
Track laboratory and imaging results to ensure timely follow-up.
Communicate normal and abnormal results to families as directed by providers.
Clean and sterilize instruments and exam rooms following infection control protocols.
Monitor and maintain clinical inventory and medical supplies.
Qualifications
High School Diploma or GED required.
Minimum of 2 years of experience working in a medical office.
Medical Assistant certification (CMA, RMA, CCMA, or equivalent).
Current BLS Certification preferred.
Pediatric experience is a plus.
Strong knowledge of medical terminology
Excellent verbal and written communication skills.
Exceptional customer service and interpersonal skills.
Strong attention to detail and organizational abilities.
Ability to multitask and prioritize in a busy pediatric office.
Comfortable working independently and as part of a collaborative team.
Professional appearance and positive attitude.
Ability to maintain confidentiality and comply with HIPAA regulations.
Ability to pass a background check.
Benefits & Perks
Competitive salary
Paid Time Off (PTO)
Employee discount on products and services
Supportive, team-oriented work environment
Meaningful work helping children and families achieve lifelong health
Numbers & Facts
Location
Frisco, TX
Job Type
Full-time
Skills
Administrative Skillsunmatched
Background Investigationunmatched
Basic Life Support (BLS)unmatched
Certified Management Accountant (CMA)unmatched
Certified Medical Assistantunmatched
Clinical Assessmentunmatched
Clinical Monitoringunmatched
Co-Paymentsunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Data Qualityunmatched
Detail Orientedunmatched
Documentationunmatched
Documentation Reviewunmatched
Establish Prioritiesunmatched
Family Medicineunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Healthcareunmatched
High School Diplomaunmatched
Infection Controlunmatched
Interpersonal Skillsunmatched
Inventory Managementunmatched
Laboratory Testingunmatched
Medical Assistanceunmatched
Medical Equipmentunmatched
Medical Officeunmatched
Medical Office Administrationunmatched
Medical Productsunmatched
Medical Record Systemunmatched
Medical Recordsunmatched
Medical Terminologyunmatched
Medication Administrationunmatched
Medicationsunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Outpatient Careunmatched
Patient Assessmentunmatched
Patient Chartsunmatched
Pediatricsunmatched
Presentation/Verbal Skillsunmatched
Reconciliationunmatched
Regulationsunmatched
Specimen Collectionunmatched
Specimens/Samplesunmatched
Sterilizationunmatched
Team Playerunmatched
Telephone Skillsunmatched
Time Managementunmatched
Vaccinationunmatched
Writing Skillsunmatched
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