Medical Assistant - Internal Medicine

Medical Assistant - Internal Medicine

Salary

$43,255.74 - $62,558.11 Annually

Location

Moreno Valley

Job Type

Regular

Job Number

26-57776-XS-04

Department

RUHS-Community Health Clinics

Division

RUHS MSC INTERNAL MEDICINE

Opening Date

09/15/2026

• Description
• Benefits
• Questions

For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section.

ABOUT THE POSITION

The County of Riversides - Riverside University Health System (RUHS), Internal Medicine Division is seeking a qualified Medical Assistant to join their MSC Internal Medicine team located in Moreno Valley. This recruitment will also be used to fill additional Internal Medicine vacancies as they arise. This includes positions within CHC - Rheumatology, Cardiology, Endocrinology and Infectious Disease.

Under direct supervision, Medical Assistants assist licensed professional medical staff within the Riverside University Health System (RUHS) by providing a variety of client/patient services, including basic administrative, clerical, and medical support services for clients/patients and the public; and other related duties as required. The most competitive candidates will possess at least two to three years of experience performing front office and/or back office support duties as a Medical Assistant in a healthcare setting. Experience using the Epic Electronic Medical Record (EMR) system is highly desirable. Spanish bilingual skills are Required. Candidates must successfully complete and pass a County-administered bilingual proficiency assessment. Possession of a valid Basic Life Support (BLS) certification from the American Heart Association (AHA) is required.

To be considered for this position, applicants must upload copies of both their Medical Assistant Certification and American Heart Association (AHA) BLS card to their application profile at the time of submission. If you are having difficulties uploading your required documents, please email them to xsanchez@rivco.org.

Work schedule and/or Shift Times (subject to change upon operational needs):

MSC Internal Medicine: 5/40: Monday - Friday 8:00am-4:30pm with one Late stay 9:00am-5:30pm.

Meet the Team!

Riverside University Health System provides a wide range of primary and specialty care services across 13 Community Health Centers (CHCs) throughout Riverside County. As federally qualified health centers, the CHCs operate on a sliding fee scale to ensure that some of the county's most vulnerable populations receive the care they need.

Whether it's preventive care, chronic disease management, Express Care, Mobile Health, or integrated specialty and behavioral health services, our teams are made up of dedicated healthcare professionals who are passionate about making a difference.

If you're committed to delivering compassionate care and eager to join a team that truly values community, connection, and making a meaningful difference, RUHS is the place for you!

EXAMPLES OF ESSENTIAL DUTIES

• Greet clients/patients at reception desk or counter; assist them in completing necessary documents and applications, answering routine questions and providing information; interview clients/patients to gather basic health related information (e.g., health status, living conditions, diet, residency, mobility, parenting skills, healthcare needs, etc.); register clients/patients using related computer information at time of appointment; obtain/verify patient demographic information; monitor client/patient behavior in the waiting room.
• Obtain medical history and chief complaint, including allergies; assist patients in ambulation and transfer; maintain medical charts and schedule appointments for staff.
• Perform routine medical data clerical tasks (e.g., typing, personal computer data input, filing, answering phones, etc.); inventory supply needs and help obtain medical and office supplies.
• Verify patients health insurance coverage; contact health insurance to verify insurance eligibility and/or authorization for treatment (if patient does not have health insurance coverage, refer patients to Admissions and Collections Clerk for assistance); may receive and record payment for clinic visit.
• Submit treatment authorization requests into the EPIC database; check treatment authorization requests for completeness; follow-up on the status of treatment authorization requests.
• Record information for each patient encounter such as medical procedure and diagnostic tests performed by physician or licensed personnel.
• Prepare patients for examination, including positioning, draping, shaving, and disinfecting treatment sites; collect and record patient data including height, weight, temperature, pulse, respiration rate, blood pressure, and basic information about present and previous conditions; provide patient information and instructions as directed by medical staff.
• Perform the following routine clinical procedures: Taking vital signs, administering medications (oral, sublingual, topical, vaginal, rectal, inhalation, immunizations and subcutaneous injections) or providing a single dose to a patient for self-administration; performing simple or automated visual testing, obtaining, but not interpreting, results; removing sutures or staples from superficial incisions or lacerations; may perform phlebotomy for blood draw or transfusion (with phlebotomy certification), as directed.
• Perform ear lavage to remove impacted cerumen; assist with collection of non-invasive specimens such as urine, sputum, semen and stool; perform basic screening tests (e.g., electrocardiogram or visual acuity); perform Clinical Laboratory Improvement Act (CLIA) waived laboratory tests such as occult blood, ovulation tests, pregnancy, sedimentation rates, hemoglobin, urinalysis, and glucose screening.
• Process physician orders, including laboratory, x-ray, EKG, and schedule all same day tests and appointments; ensure diagnostic tests are received prior to patients visit.
• Screen for eligibility for participation in health programs; assess client/patient progress and determine whether recommendations regarding health are being followed.
• Provide feedback, verbally and in writing, to licensed professional staff regarding client needs and community responses to health services and programs; obtain and evaluate specific information regarding health problems in order to provide guidance and instruction; conduct formal and informal information sessions covering good health practices and available health services.
• Make referrals to licensed professional staff.

Additional Department Responsibilities:

• Obtain STAT referral authorizations for urgent specialty and service needs.
• Coordinate patient scheduling and rescheduling to maintain efficient clinic flow.
• Perform CGM and insulin pump data downloads for provider review.
• Process e-faxes and incoming clinic mail, routing items appropriately.
• Conduct patient warm calls and no-show outreach to support continuity of care.
• Manage In-basket requests, CRMs, and patient messages to ensure timely follow-up.
• Complete SPEC notes as required for specialty coordination.
• Administer vaccines as directed within Internal Medicine workflows.
• Room and discharge patients to support smooth transitions during clinic visits.
• Assist with monitoring and improving daily clinic workflow operations.
• Perform EKG, CCS, and other Internal Medicine procedure support not already listed in the job description.
• Return patient calls to provide follow-up and clarify provider instructions.
• Submit refill requests to providers based on patient needs and medication protocols.
• Maintain and replenish specialty-specific supply inventory beyond basic supply tasks.
• Process STAT referrals for specialty services and durable medical equipment (DMEs).
• Conduct point-of-care testing aligned with Internal Medicine specialty workflows.
• Float to other Internal Medicine specialty clinics (e.g., Rheumatology, Infectious Disease, Cardiology) as needed.
• Assist patients with MyChart activation to support digital access and engagement.
• Support room inventory management to ensure exam rooms remain fully stocked.
• Participate in Late Stay Schedule functions to support patient access within Internal Medicine.
• Contribute to achieving organizational metric goals related to access, quality, and performance.

MINIMUM QUALIFICATIONS

OPTION I

Education: Completion of a certification program in medical assisting. Completion of a Medical Assistant certification program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or from an institution accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC) is preferred.

OPTION II

Education: Graduation from high school or attainment of a satisfactory score on a G.E.D. test.

Experience: One year performing front office/back office support duties as a medical assistant in a physicians or dentists office, hospital, health center, or other healthcare setting.

ALL OPTIONS

Certification: Possession of a valid certification in Basic Life Support (BLS) from the American Heart Association is required.

Knowledge of: Relevant medical terminology; basic patient care and/or administrative techniques; medical assisting skills and the various types of materials and equipment related to outpatient care and their applications; methods of conducting or assisting patients (per medical care providers instructions) with basic tests and treatments performed at an ambulatory care clinic; basic needs and problems of disadvantaged groups: the causes and treatment of medical and/or public health problems and the problems facing the educationally and economically disadvantaged.

Ability to: Communicate effectively orally and in writing; establish and maintain good relations with a wide range of social and ethnic groups as well as professional staff and community members; obtain and record accurate patient information, and perform routine clinical procedures; follow and implement activities according to written standardized procedures; perform clerical tasks (e.g., utilizing a personal computer for inputting pertinent client/patient information, answering phones, filing, etc.).

Testing: Positions designated as bilingual (Spanish) recruitments require demonstrated proficiency. Candidates requesting consideration for bilingual recruitment must successfully complete and pass a County-administered bilingual proficiency assessment.

SUPPLEMENTAL INFORMATION

Application Status

How to confirm your application was received or check on the status of your application, log-in to www.GovernmentJobs.com, click on your name in the upper right corner, and click on "Applications & Status."

Sign Up for Job Alerts

Go to www.RC-HR.com, click on "Careers," click on "County Job Openings," and click on "Subscribe to Job Alerts" icon.

For questions regarding this recruitment:

Contact Xochitl Sanchez at (951) 955-4061 or xsanchez@rivco.org. Please allow 1-2 business days for a response to general inquiries.

____

APPLICATION INFORMATION

Veterans Preference

The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouses) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouses death certificate, a letter of spouses disability and/or letter of service-related death (if available) from the U.S. Veterans Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here: https://rivcocob.org/board-policies

Reasonable Accommodations

The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability

Work Location and Telework

In-person attendance is the standard work expectation for County of Riverside assignments. Certain assignments may be eligible for a hybrid telework schedule; however, telework arrangements are subject to management approval, operational needs, and/or may be modified or discontinued at any time. Employees who telework are expected to be able to report to their assigned worksite on short notice or as operational needs require. Unless otherwise specified for a particular position, employees are expected to reside in California following appointment. Limited exceptions may apply. Applicants should contact the assigned recruiter for additional information regarding work location expectations, telework eligibility, and residency requirements.

Proof of Education

If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).

Work Authorization Requirement

Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer

The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment

All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period

As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information

Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the Apply link located on this page to submit your application. For additional instructions on the application process, examinations, Veterans preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com.

If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.

BENEFIT PROGRAM: UPE

MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable LIUNA Memorandum of Understanding to contribute towards the cost of these plans.

Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here.

MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees Retirement System (CalPERS).

• Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
• Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
• Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.

A new member is defined as any of the following:

• A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.
• A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.
• A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.

CalPERS refers to all members that do not fit within the definition of a new member as "classic members".

Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.

Note:

This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,

Option 2.

If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees Retirement Law. The Retirement Law is complex and subject to change. If theres any conflict between this summary and the law, the law will prevail over this summary.

DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.

VACATION ACCRUAL (Bi-Weekly Accrual):

0 < 3 year = 80 Hours (10 Days)

4 < 9 years = 120 Hours (15 Days)

10 or more years = 160 Hours (20 Days)

Maximum Vacation leave accumulation is 480 hours.

SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.

HOLIDAYS: Normally 12 paid holidays per year

BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance)

BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.

DISABILITY:

Employees contribute to State Disability Insurance (SDI), which provides wage replacement benefits for those unable to work due to non-work-related illness, injury, or pregnancy. SDI also includes Paid Family Leave benefits. The wage replacement rate, as defined by current law, is between 60-70% of wages earned during the SDI eligibility period. Benefits can be coordinated with other available leave balances to provide up to 100% of regular pay.

POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable Memorandum of Understanding.

OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.

01

Do you possess a high school diploma, G.E.D. equivalency or high school proficiency certificate?

• Yes
• No

02

Have you completed a Medical Assistant Certification Program? If yes, upload a copy of your certificate as an attachment. Completion of a Medical Assistant certification program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or from an institution accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC) is preferred.

• Yes
• No

03

Do you have a current Basic Life Support (BLS) Certification issued by the American Heart Association? If yes, upload a copy of your certificate as an attachment.

• Yes.
• No.

04

What is your Spanish bilingual level?

• I am not bilingual in Spanish
• I speak Spanish, but cannot read or write
• I can speak, read, and write in Spanish

05

I understand that if qualified for this position, I may be required to pass a proctored/un-proctored Spanish assessment.

• Yes
• No

06

How many years of experience do you have performing front office/back office support duties as a Medical Assistant in a physicians or dentists office, hospital, health center, or other healthcare setting?

• None
• Less than 1 year
• 1 year, but less than 2
• 2 years, but less than 3
• 3 years, but less than 4
• 4 years, but less than 5
• 5 years, but less than 6
• 6 years or more

07

How many years of Medical Assistant experience do you have supporting Internal Medicine and specialty clinic operations?

• None
• Less than 1 year
• 1 year, but less than 2
• 2 years, but less than 3
• 3 years, but less than 4
• 4 years, but less than 5
• 5 years, but less than 6
• 6 years or more

08

Which of the following best describes your Medical Assistant experience?

• No Medical Assistant Experience
• Primarily Back Office (clinical patient care duties)
• Primarily Front Office (administrative/reception duties)
• Equal experience in both Front and Back Office

09

How many years of experience do you have working with the Electronic Health Records System (EPIC)?

• None
• Less than 1 year
• 1 year, but less than 2
• 2 years, but less than 3
• 3 years, but less than 4
• 4 years, but less than 5
• 5 years, but less than 6
• 6 years or more

10

Are you a current regular, temporary, or per diem employee with the Riverside University Health System (RUHS)?

• Yes
• No

11

Are you currently working on a contract assignment or through a registry agency at Riverside University Health System (RUHS)? If you answered "Yes," please be advised that current travel or registry staff are not eligible for hire while under contract at RUHS.

• Yes
• No

Required Question

Employer County of Riverside

Address County Admin. Center P.O. Box 1569

4080 Lemon St., 7th floor

Riverside, California, 92502-1569

Phone Contact Recruiter for Job Information

Website http://www.rc-hr.com