Jacksonville Sinus & Nasal Institute, located in the heart of downtown Jacksonville with breathtaking views of the river and city, is seeking a motivated Certified Medical Assistant to join our small but mighty team. This versatile position supports both our allergy department and general clinical operations, working closely with the allergy nurse, physicians, and Medical Assistants to help ensure a smooth and efficient patient experience. Our highly rated specialty practice provides comprehensive sinus, nasal, and allergy care, as well as complex orbital and skull base surgery. The ideal candidate will be energetic, compassionate, dependable, and comfortable balancing clinical and administrative responsibilities. Prior Medical Assistant experience in an ENT setting is preferred; however, we are willing to train the right candidate who is eager to learn and grow with our practice. Medical Assistant Responsibilities include, but are not limited to: - Preparing patients for examinations and treatments, obtaining vital signs and medical histories, and accurately documenting information in the medical record
- Assisting physicians with examinations and procedures, administering medications or treatments under appropriate supervision, and collecting laboratory specimens
- Providing direct clinical and administrative support to our allergy nurse, including allergy testing and treatment workflows, medical clearances, and patient coordination
- Serving as a Float Medical Assistant by providing coverage and support where needed
- Answering scheduling calls, coordinating appointments, maintaining patient records, and completing other administrative duties
- Operating and maintaining medical equipment and ensuring examination and procedure rooms remain clean, stocked, and properly sterilized
- Following all HIPAA, OSHA, infection-control, and organizational policies and procedures
Requirements: - Dependable, energetic, self-motivated, and detail-oriented
- Strong organizational, interpersonal, and multitasking skills
- Excellent verbal and written communication skills
- Ability to work independently, collaborate with the clinical team, and adjust quickly to changing practice needs
- Ability to provide courteous, professional, and respectful service
- Proficiency in Microsoft Outlook, Word, and Excel
- Prior medical or healthcare experience and familiarity with a major EMR/EHR system preferred
- Familiarity with Availity, insurance eligibility verification, and prior authorization processes preferred
- Ability to learn and implement new technology and processes to improve practice workflow
Job Type: Full-time Expected Hours: 30–40 hours per week Benefits: - 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty: - Otolaryngology (ENT)
- Sinus, nasal, and allergy care
- Orbital and skull base surgery
Schedule: - Monday through Thursday, 7:00 a.m.–4:00 p.m.
- Half-day Fridays, depending on the clinic schedule
- No weekends
Work Location: In person
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