Overview

We are seeking a Bilingual Medical Assistant II (Spanish/English) to provide both clinical and administrative support in a fast-paced outpatient healthcare setting. As the first point of contact for patients, you will play a vital role in delivering quality patient care, supporting physicians and nurses, and ensuring an exceptional patient experience.
This position combines direct patient care responsibilities with administrative support and is ideal for a certified Medical Assistant who thrives in a collaborative, patient-focused environment.

Responsibilities

Clinical Support

• Greet and assist patients during office visits
• Obtain and document patient medical histories, symptoms, and vital signs
• Enter patient information accurately into Electronic Medical Records (EMR) systems
• Administer injections and medications as permitted by certification and state regulations
• Perform diagnostic testing and screenings
• Collect specimens and perform phlebotomy procedures as needed
• Clean, sterilize, and maintain medical equipment
• Prepare and maintain examination rooms
• Collaborate closely with physicians, nurses, and healthcare staff to support patient care

Administrative Support

• Schedule appointments and assist with patient flow
• Maintain accurate patient records and documentation
• Support operational and customer service activities within the clinic
• Assist with data entry, reporting, and administrative tasks
• Ensure compliance with clinic policies, procedures, and patient privacy requirements

Required Qualifications

• Bilingual in Spanish and English
• 1-3 years of Medical Assistant experience providing direct patient care in a back-office clinical setting
• Active Medical Assistant certification or registration (CMA, RMA, or equivalent state-recognized credential)
• Current CPR certification
• Less than 2 years of professional leadership experience
• Experience working in a fast-paced, high-volume healthcare environment
• Proficiency with Microsoft Outlook and basic computer applications
• Strong verbal and written communication skills
• Ability to work effectively in a team-oriented environment
• Strong organizational skills and attention to detail
• Ability to complete required Tuberculosis (TB) screening
• Passion for delivering exceptional patient care and improving consumer experiences

Preferred Qualifications

• High School Diploma or equivalent
• Hands-on professional phlebotomy experience
• Experience using Electronic Medical Records (EMR) systems
• Experience with HEDIS measures and quality initiatives
• Active Medical Assistant certification through organizations such as:
  • American Association of Medical Assistants (AAMA)
  • National Healthcareer Association (NHA)
  • American Registry of Medical Assistants (ARMA)
  • National Association for Health Professionals (NAHP)
  • American Medical Technologists (AMT)
• Active Radiologic Technologist (ARRT) certification/license

Work Environment: Outpatient healthcare setting with direct patient interaction. This role requires strong communication, multitasking, and customer service skills while working closely with physicians, nurses, and clinical staff to deliver outstanding patient care.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.