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Skills
Administrative Skillsunmatched
Allergiesunmatched
Certified Medical Assistantunmatched
Clinical Assessmentunmatched
Clinical Medicineunmatched
Clinical Supportunmatched
Co-Paymentsunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Demographicsunmatched
Documentationunmatched
Electronic Medical Recordsunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Infection Controlunmatched
Lift/Move 25 Poundsunmatched
Medical Assistanceunmatched
Medical Equipmentunmatched
Medical Imagingunmatched
Medical Recordsunmatched
Medical Terminologyunmatched
Medicationsunmatched
Multitaskingunmatched
OSHAunmatched
Office Equipmentunmatched
Operational Supportunmatched
Operations Managementunmatched
Organizational Skillsunmatched
Orthopedicsunmatched
Outpatient Careunmatched
Pain Managementunmatched
Patient Assessmentunmatched
Patient Careunmatched
Patient Educationunmatched
Physical Demandsunmatched
Primary Careunmatched
Safety Standardsunmatched
Specimen Collectionunmatched
Team Playerunmatched
Description
Position SummaryThe Medical Assistant (MA) provides clinical and administrative support to ensure efficient clinic operations and exceptional patient care. This role is responsible for patient triage, vital signs, urine drug screen collection, referrals, EMR documentation, schedule review, and assisting with patient flow. The MA may also support front office operations, including patient check-in and check-out, as needed.Essential Duties & ResponsibilitiesClinical Support
Triage patients and obtain medical histories, medication lists, and allergies.
Obtain and document vital signs, including pain scores.
Prepare exam and procedure rooms.
Assist providers with examinations, treatments, and procedures.
Collect, document, and process urine drug screen specimens according to clinic protocols.
Provide patient education and communicate provider instructions as directed.
Maintain exam room supplies and equipment.
Adhere to OSHA, HIPAA, infection control, and clinic policies
Documentation & Care Coordination
Maintain accurate and timely documentation in the EMR.
Review, upload, and organize medical records, imaging, and test results.
Process provider orders and patient communications.
Coordinate referrals and obtain authorizations as needed.
Track referral completion and maintain supporting documentation
Schedule & Patient Flow Management
Review daily schedules to ensure charts, records, and authorizations are complete.
Assist with appointment scheduling and follow-up appointments.
Manage patient messages, phone calls, and inquiries promptly.
Support efficient patient flow throughout the clinic
Front Office Support (As Needed)
Assist with patient check-in and check-out.
Verify demographics, insurance, and required paperwork.
Collect copays and schedule follow-up appointments.
Deliver excellent customer service to patients and visitors.
Qualifications
Graduate of an accredited Medical Assistant program.
Minimum six months of clinical experience required; one year preferred.
Pain management, orthopedics, spine, or primary care experience preferred.
Strong communication, organizational, and multitasking skills.
Proficiency with EMR systems and medical terminology
Physical Requirements
Ability to stand, walk, bend, and perform routine clinical duties throughout the workday.
Ability to operate standard office and medical equipment.
Ability to lift up to 25 pounds
Work Environment
Fast-paced outpatient pain management clinic.
Frequent interaction with patients experiencing acute and chronic pain.
Exposure to biological specimens and bodily fluids in accordance with standard safety precautions.
Requires professionalism, teamwork, flexibility, and a patient-centered approach.
This job description is not intended to be all-inclusive. Duties and responsibilities may be modified to meet the needs of the practice.