OVERVIEWThis position supports daily clinic operations by assisting with patient care, including preparing patients, helping with exams and procedures, and performing basic lab-related tasks. It also provides administrative support by scheduling appointments, answering phones, managing patient records, coordinating referrals, collecting payments, and maintaining clinic supplies.SCHEDULE: 40-hours per weekESSENTIAL DUTIES AND RESPONSIBILITIES
Rooms patients, collects assessment data and prepares patient according to specific need.
Assists in examination, treatment and other clinic procedures.
Assists with laboratory procedures, screening tests and QI projects.
Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
Schedules appointments and enters appointment date and time into computerized scheduler.
Conducts reminder calls to all patients.
Greet and directs patients, salespeople, and visitors.
Registers patients by verifying that patient's record is up to date and accurate.
Makes appropriate changes in computer system and on patient's chart.
Coordinates referrals for patients through insurance and other physician offices.
Collects payment from patients and issues receipt where applicable.
Prepares and maintains patient charts.
Maintains and orders supplies.EDUCATION AND/OR EXPERIENCEGraduate of a medical assistant program accredited by the Accrediting Bureau of Health Education Schools (ABHES) or the Commission on Accreditation of Allied Health Education Programs (CAAHEP), or graduate of a medical assistant program in a post secondary school or college that has institutional accreditation by a regional accrediting commissionor by a national accrediting organization approved by the U.S. Department of Education,or a graduate of an educational program accredited by the National Commission for Certifying Agencies (NCCA), such as the National Healthcareer Association (NHA). Experience in a program with a clinical rotationpreferred.CERTIFICATION/LICENSUREApproved CPR or BLS certification required within 90 days.Medication injection training and pharmacology is a required competency to perform medication administration.OTHER SKILLS AND ABILITIESN/ALEVEL OF SUPERVISIONSome independent judgment is required, but decisions are limited by standard practices or procedures.SUPERVISESN/APAY RANGE:$18.28 - $28.69Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.Mercyhealth offers competitive pay and a comprehensive benefits package including:
Medical, Dental, Vision
Life & Disability Insurance
FSA/HSA Options
Generous, accruing paid time off
Paid Parental and caregiver leave
Career advancement and educational opportunities
Tuition and certification reimbursement
Certification Reimbursement
Well-being Programs
Employee Discounts
On-Demand Pay
Financial Education
Annual recognition/awards events
Partner appreciation days
Family entertainment/attractions discount
Community service/improvement opportunitiesClick here for more details regarding Mercyhealth Careers Benefit Information.At Mercyhealth, we don't simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.Mercyhealth has been nationally recognized for our commitment to our people and culture, including:
#1 in the nation on AARP's Best Employers for Workers Over 50
One of Working Mother magazine's 100 Best Companies for Working Mothers
A Top 50 Company and Top 10 Nonprofit for Executive Women
Numbers & Facts
Location
Janesville, WI
Skills
Administrative Skillsunmatched
Basic Life Support (BLS)unmatched
CPR Certificationunmatched
Calendar Managementunmatched
Certified Medical Assistantunmatched
Clinical Supportunmatched
Community and Social Servicesunmatched
Computer Systemsunmatched
Data Collectionunmatched
Health Educationunmatched
Hospitalunmatched
Injectionsunmatched
Insuranceunmatched
Laboratory Techniquesunmatched
Medical Assistanceunmatched
Medical Officeunmatched
Medical Recordsunmatched
Medical Treatmentunmatched
Medication Administrationunmatched
Medicationsunmatched
Neurosurgeryunmatched
Operational Supportunmatched
Operationsunmatched
Order Suppliesunmatched
Patient Assessmentunmatched
Patient Careunmatched
Patient Chartsunmatched
Patient Registrationunmatched
Pharmacologyunmatched
Records Managementunmatched
Reimbursementunmatched
Salesunmatched
Schedule Developmentunmatched
Secondary Schoolunmatched
Telephone Skillsunmatched
Tuition Reimbursementunmatched
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