Medical Assistant

Summary:

• Monday-Friday. 4 out of 5 days will be 9am-5pm schedule. One day will be 10am-6pm. The 10am-6pm day of the week might change pending departmental need.

Responsibilities:

• Fulfill patient care responsibilities, including performing venipuncture and/or EKGs, checking schedules, organizing patient flow, accompanying patients to exam/procedure rooms, assisting with walking, transferring, and dressing, collecting and processing specimens, and point of care testing.
• Assist physicians with various procedures, take vital signs, relay instructions to patients and families, and answer calls providing pertinent information.
• Fulfill clerical responsibilities, including sending and receiving patient medical records, obtaining lab/x-ray reports, hospital notes, referral information, completing forms and requisitions, and managing charts using the electronic medical record (EMR) system or manually as necessary.
• Enter orders into the EMR system or prepare prescription refill requests on behalf of the physician for review and approval by the ordering physician.
• Inventory, order, or re-stock medical supplies as applicable.
• Provide set-up of examination room and instruments in accordance with proper sterilization techniques established by hospital and infection control policies.
• Maintain logging system as required for refrigeration of medications, point of care testing, sterilization process, crash cart, or others as needed.
• Check expiration dates on all medications and medical supplies, disposing appropriately as per institution policy.
• Maintain a safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations.
• Comply with established personal protective equipment requirements necessary for protection against exposure to blood and other potentially infectious body fluids, chemical disinfectants, radiation, and other hazardous substances.
• Assist in the maintenance of medical charts (filing, Op Reports, test results, home care forms).
• May schedule surgeries/procedures or work in conjunction with Surgical Coordinator verifying times with patients, preparing charts, pre-admissions, and consent forms as necessary.
• May be required to perform proficient phlebotomy duties.
• May perform appointment scheduling and registration for patients as well as updating patient demographic and insurance information.
• May maintain, adjust, and confirm patient office schedule.
• May check, verify, and update insurance information utilizing internal or web sources.
• May perform and verify pre-certification for procedures as necessary.
• Perform other duties as assigned.

Requirements:

• Ability to communicate effectively with multicultural and language-deficit patients.
• Effective interpersonal and communications skills required.
• Excellent telephone etiquette.
• Proficient in medical terminology and HIPAA guidelines.
• Knowledge of electronic medical record or billing systems preferred, but not required.
• Must be able to adapt to a growing and changing environment.

Preferred Skills:

• Basic computer skills, including MS Office Suite.
• Epic experience.