Medical Assistant Office Rep

Job Summary and Responsibilities

As our Medical Assistant/Medical Office Representative (MA/MOR), you will help patients and our healthcare team streamline clinic operations and patient care so they can access efficient and top-quality medical services.

Every day you will prepare comprehensive patient charts, ensuring all medical records are accurate and current. You will be expected to support multiple patients daily, facilitating doctor visits and clinic flow in a fast-paced medical environment. This position includes both front and back office duties.

To be successful in this role, you will possess strong organizational skills, patient empathy, and a commitment to clinical efficiency. As a key member of our healthcare support team, your enthusiasm to help others and work efficiently will drive patient satisfaction and operational success.

Some of your daily activities will include:

• Assisting in preparing patients for examinations or medical procedures.
• Administering prescribed medications and performing precise vital sign measurements.
• Maintaining a sterile, organized, and safe clinical environment.
• Managing medical records, including EMR input and chart documentation.
• Communicating patient concerns effectively to physicians and advanced practice providers.
• Coordinating with pharmacies and insurance for patient medication authorizations.

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Job Requirements

Required

• High school diploma (or equivalent) required

• Satisfactory completion of a formal Medical Assistant program pursuant to the Division of Allied Health Professions or military training that is equivalent to an accredited Medical Assistant program (determination by Dignity Health Medical Foundation H.R. department in conjunction with the State Division of Allied Health Professions) required

• Excellent interpersonal, organizational, and customer service skills required

• Medical terminology, familiarity with CPT and ICD-10 coding procedures and reference tools, and pharmacology appropriate to the Medical Assistant scope of practice required

• Current BLS certification required (must be certified through the American Heart Association)

Preferred

• Six (6) months of experience in an outpatient setting as a Medical Assistant preferred

• Certification must be obtained through one of the private agencies approved by the Medical Board of California:

• American Association of Medical Assistants (preferred)

• American Medical Technologists

• American Medical Certification Association

• California Certifying Board of Medical Assistants

• Multi-skilled Medical Certification Institute, Inc. (NCCT)

• Familiarity with an electronic practice management system preferred

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Where You'll Work

Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive healthcare services to the many communities we serve.