Medical Assistant (Ophthalmology)

Job Summary

Ophthalmic Technician: This individual is responsible for performing an extensive number of ophthalmic data collection functions, as delegated by the physician, to allow for proper professional diagnosis of patients’ conditions.

Education and Experience

• High school diploma or equivalent required; some college preferred.
• Experience in a medical or clinical setting preferred
• Ophthalmic or Optometric experience preferred

Essential Skills and Abilities

• Strong communication and interpersonal skills.
• Empathetic personality with concern for patients’ needs.
• Strong organization with attention to detail.
• Ability to work as a team member.
• Demonstrated computer literacy.

Responsibilities

Communication and Patient Care

• Acquaints all new patients with office procedures to which they will be exposed.
• Informs patients of the purpose of all tests personally performed, and how the patient will be affected during the tests.
• Obtains patient history to include chief complaint, history of present illness, past history (ocular and general), family history (ocular and general), and history of allergies and medications.
• Performs accurate and consistent documentation and measurement tasks to include:
• Provides back-up to the ophthalmic photographer regarding fundus, exterior and anterior segment photographs.
• Assists physician with procedures.
• Maintain practice standards of sterile technique and infection control.

Triage

• Determines which patient should be taken next from the waiting room to have testing initiated.
• Escorts all patients from the waiting room for data collection.
• Advises patients as to who will see them following testing and makes patients comfortable during wait.
• Maintains a smooth flow of patients to the physician, altering the test sequence as required.
• Provides telephone support regarding ocular emergencies, prescription refills, and patient care questions.
• Communicates with reception to facilitate proper patient flow.

Instrument Maintenance

• Troubleshoots instruments as necessary.
• Replaces bulbs.
• Checks connections.
• Performs archiving functions according to manufacturer recommendations.
• Performs autoclaving and maintenance of instrument sterility.
• Reports continued difficulty to Lead Ophthalmic Technician.

Administrative

• Seeks advice from more senior staff as necessary, never performing beyond capabilities.
• Confirms patients’ appointments by phone two business days in advance.
• Maintains cleanliness in exam and procedure rooms.
• Maintains back up levels of stock in exam and procedure rooms.
• Performs other duties as required.

Physical Demands and Work Environment

This role operates in a professional office setting. Physical demands include talking, hearing, using hands and fingers, standing, walking, sitting, and occasionally lifting up to 50 pounds. Vision requirements include close and distance vision, and the ability to adjust focus. The noise level is typically low to moderate.

Additional Information

This job description outlines the primary duties and responsibilities but is not exhaustive. Employees may be required to perform other job-related tasks as directed. Reasonable accommodations will be made for individuals with disabilities. This document does not constitute an employment contract, and the employment relationship remains at-will.

We may utilize AI‑enabled tools to assist with certain stages of our recruitment process in order to support efficiency and fairness. All applications are reviewed by human staff, and all hiring decisions are made solely by our qualified hiring team.

Equal Opportunity Employer

We are a tobacco/vape-free environment and participate in the E-Verify program.