Are you passionate about patient care and seeking a rewarding career with growth opportunities? Look no further! UPMC Hillman Cancer Center is currently hiring a full-time Medical Assistant / Patient Service Coordinator to support our medical oncology office in Somerset, PA. Here are the details:
- Position: Medical Assistant / Patient Service Coordinator
- Locations Supported: Somerset Medical Oncology - some travel to other sites may be required on an as-needed basis.
- Work Schedule: Monday through Friday, 8:00 am- 4:30 pm - No evenings, weekends, or holidays are required!
The Medical Assistant / Patient Service Coordinator supports physicians by assisting with patient care and completing clerical, environmental, and organizational tasks to ensure a positive patient experience. Daily responsibilities include taking vital signs, triaging patients, stocking supplies, and cleaning exam rooms. The ideal candidate also brings front‑office experience, such as answering phones, scheduling appointments, and helping manage patient flow. We're seeking someone who communicates compassionately with patients and families, can multitask in a fast‑paced setting, works well both independently and as part of a team, and brings empathy, professionalism, and a strong commitment to exceptional patient care.
We don't just take care of patients - we take care of our team, too. Check out our blog, highlighting some of the benefits you'll receive as a UPMC employee!
Responsibilities:
- Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history; taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
- Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA and other state and federal regulations.
- Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
- Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health. Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
- Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
- Answering calls and providing pertinent information including patient education as directed.
- Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
- Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
- Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA and other state and federal regulations.
- Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
- Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
- Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history, taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
- Answering calls and providing pertinent information including patient education as directed.
- Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
- Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health. Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
- Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
UPMC has a robust career ladder for Medical Assistants and Patient Service Coordinators. Explore this opportunity to see how you can use your skills to make a difference!
Applicants will be placed in the appropriate job title & salary based on their experience and education.
Medical Assistant:
- High school diploma or equivalent is required.
- Patient care experience preferred.
- Salaries range from $18.59 - $27.96 hourly
Medical Assistant, Senior:
- High school diploma or equivalent is required.
- Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT
- OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA
- OR at least 1 year of patient care experience.
- Must be responsible and demonstrate proficiency in three practice category-specific tasks as determined by the manager.
- Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
- Salaries range from $18.79 - $28.03 hourly
Medical Assistant, Expert:
- Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT
- OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA and 1 year of patient care experience
- OR at least 2 years of patient care experience.
- Must successfully complete the UPMC Preceptor training and serve as a preceptor and mentor to newly hired team members.
- Must be responsible and demonstrate proficiency in all practice category-specific tasks as determined by the manager.
- Salaries range from $18.99 - $28.11 hourly
Patient Service Coordinator:
- High School graduate or equivalent required.
- Minimum of three years of direct patient care and or phlebotomy experience.
- Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
- Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups.
- Possesses excellent organizational skills.
- Salaries range from $18.99 - $28.11 hourly
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran