Medical Assistant / Patient Services Representative

Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.

Work in our newest OH clinic in Grove City - Coming in early October 2026!
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Now Hiring: Medical Assistant / Patient Services Representative

Locations: Grove City and Easton, OH (training and occasional coverage at our Dublin clinic)

As a Medical Assistant/Patient Services Representative, you will play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.

What You’ll Do as a Medical Assistant/Patient Services Representative:

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• Play a key role in delivering exceptional hands-on care while supporting a positive, team-oriented clinic environment
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• Ensure a smooth and seamless patient experience throughout the day
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• Collaborate closely with clinical staff to support quality care
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• Room patients and accurately document medical history and vitals in the EMR
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• Assist in procedures with Physicians
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• Safety and sanitation of rooms and equipment
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• Welcome patients warmly and assist with scheduling needs
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• Schedule appointments and manage patient flow for a smooth clinic experience
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• Answer incoming calls and provide overflow support to the call center as needed
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• Open and close the clinic following established protocols
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• Ensure proper documentation, process payments, and support daily clinic operations
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• Order medical supplies and pharmaceuticals as needed
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• Onboard and train new staff
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• Provide support to our market clinics as needed
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What You Bring:

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• Previous experience in a medical or healthcare setting preferred
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• Medical Assistant certification preferred or minimum of 1 year experience
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• Strong time management skills and the ability to multitask effectively
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• Experience working with performance-based goals or metrics
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• A customer-first mindset and excellent communication skills
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• Tech-savvy with experience in Microsoft Office and Electronic Health Records
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• High attention to detail and accuracy
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• A problem-solver who thrives in a fast-paced environment
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• A positive, team-oriented attitude and strong work ethic
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• Valid driver license
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• work between our Grove City and Easton clinics
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Why Choose ADVENT:

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• 16+ days PTO (prorated first year) + paid holidays
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• Health, dental, and vision coverage with employer-paid HRA
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• 401k match & life insurance
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• A culture that values solutions and encourages growth
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• Convenient Monday-Friday schedule, Enjoy weekends and evenings for yourself!
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• This is a full-time 32-40 hr/week flex position
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• Monday/Wednesday 8am-4:30pm, Tuesday/Thursday 8am-5:30pm, Friday 8am-2:30pm
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Explore more at: ADVENT Careers Website