Administrative Skills, Billing, Clinical Assessment, Customer Support/Service, Customer/Consumer Behavior, Electronic Medical Records, English Language, HIPAA (Health Insurance Portability and Accountability Act), High School Diploma, Hospital, Medical Assistance, Medical Billing, Medical Office, Medical Records, Multilingual, Patient Care, Patient Confidentiality, Phlebotomy, Regulations, Sanitation, Spanish Language, Telephone Skills, Testing, Willing to Travel
Position Summary
Under general supervision of the Practice Manager and Supervisor, the Medical Assistant will function as a member of the clinical and clerical team and complete assigned daily tasks to ensure smooth day-to-day operations. The medical assistant will be responsible for rooming patients, answering incoming calls, directing calls as appropriate, and providing general office support with a variety of clerical and clinical activities and related tasks in both the front and back office.
Key Responsibilities
- Work closely with providers to assist in delivering world-class care to patients.
- Record patient medical histories, vital signs, or information such as test results in EMR systems.
- Provide a high level of customer service to all new and existing patients.
- Handle patient scheduling, inquiries, billing, and insurance verification.
- Assist providers during examinations by setting up exam rooms for procedures, performing simple tests, and assisting with venipuncture draws.
- Maintain cleanliness and sanitation in examination rooms and with instruments.
- Maintain materials and monitor expiration dates of exam room supplies.
- Maintain confidentiality of all patient information in accordance with HIPAA/Confidentiality rules and PHI regulations.
- Consistently supports and maintains the Mission, Core Values and expected customer service behaviors of the clinic/hospital by following all policies and the Code of Conduct.
- Performs other duties as assigned including cross training and possible travel to other clinics.
POSITION QUALIFICATIONS
- High school diploma or GED required.
- MA Certificate required. Registry preferred.
- One to three years previous admissions or medical office experience, or equivalent combination of education and experience preferred.
- Bilingual (Spanish/English) preferred
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Sherman MD Providers Inc