Medical Assistant – Primary Care
MedOne is setting the standard for patient care. We are an independent hospital medicine practice with more than 220 physicians and advanced practice clinicians, supported by more than 40 administrative team members, all united by one purpose: to make healthcare better. From day one, our mission has been to improve the delivery of high-quality care for our patients and partners.
Position Summary
MedOne is seeking a Full-time Medical Assistant to provide clinical and administrative support for our new Primary Care office. This role supports patient care, daily office operations, and a smooth, compassionate experience for patients, families, providers, and staff.
Key Responsibilities
Clinical Support
- Record vital signs, medical histories, medication updates, and chief complaints accurately.
- Prepare exam rooms and assist providers during examinations and procedures.
- Administer injections, perform phlebotomy, and complete basic lab tests as directed and within scope.
- Provide patient education on medications, preventive care, and follow-up instructions as directed.
- Maintain supplies and ensure equipment is clean, stocked, and functioning properly.
- Follow infection control, clinic policy, and safety standards.
Patient Communication and Care Coordination
- Respond to patient and family questions professionally and promptly.
- Address concerns appropriately and escalate issues when needed.
- Schedule appointments, referrals, and follow-up visits to support continuity of care.
- Route provider questions and communications to the appropriate resource.
Administrative and EMR Support
- Maintain accurate and timely patient records in the EMR.
- Support EMR workflows and basic troubleshooting as needed.
- Submit new patient demographic and insurance information for billing purposes.
- Support daily office operations and efficient patient flow.
Qualifications
Education: High school diploma or equivalent required; completion of an accredited Medical Assistant program preferred.
Certification/Licensure:
- Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred.
- CPR/BLS certification preferred.
Experience: Prior primary care or outpatient clinic experience preferred.
Skills and Competencies
- Strong clinical knowledge and familiarity with medical terminology.
- Highly organized, detail-oriented, and able to manage competing priorities.
- Professional, patient-centered communication style.
- Strong verbal and written communication skills.
- Ability to work independently and collaborate effectively with internal and external partners.
- Commitment to confidentiality and HIPAA compliance.
- Proficiency with Microsoft Office, including Word and Excel.
- Accurate and efficient typing skills.
- AthenaHealth EMR experience preferred.
Benefits
Eligible employees receive benefits beginning on the first day of full-time employment, including:
- Employer-paid employee medical insurance.
- Employer-paid short- and long-term disability coverage.
- Employer-paid employee life insurance.
- Optional dental, vision, life, and AD&D coverage.
- 401(k) plan with 6% company match and immediate vesting.
- Optional HSA and FSA.
- Paid Verizon cell phone service and internet stipend.
- Free parking at all care site locations.
- 50% coverage for branded MedOne apparel.
- Competitive salary and annual bonus opportunity.
Why MedOne?
At MedOne, employees are part of a collaborative, purpose-driven team built on:
- Teamwork and collegiality.
- Meaningful, mission-driven work.
- Shared accountability.
- Mutual respect and support.
- Pride in delivering exceptional care.