Medical Assistant - Royal Palm Beach & Jupiter- Bilingual Spanish

As Center for Bone & Joint Surgery continues to grow, we are seeking a qualified and motivated Bilingual (Spanish) Medical Assistant to join our team. The ideal candidate thrives in a fast-paced, high-volume clinic environment, demonstrates a strong interest in orthopedic care (experience preferred), is committed to long-term employment, and is available to start in mid-July, and is willing to travel to our Jupiter office once per week .

Please review the essential functions and requirements for this role below.

ESSENTIAL FUNCTIONS

Patient Care Coordination

• Facilitate effective communication between patients and providers during clinical care.
• Collect and relay pertinent patient information to the provider.
• Receive, interpret, and act on provider directives accurately and promptly.

Patient Preparation & Clinical Support

• Prepare patients for provider visits, including:
  • Rooming patients
  • Obtaining and documenting vital signs
  • Reviewing intake paperwork
  • Accessing radiology images
  • Removing dressings
  • Setting up procedures and preparing injections
  • Performing accurate data entry in the EMR system

Administrative & Documentation Duties

• Complete tasks related to company initiatives, including Patient-Reported Outcomes (PROs) and Quality Payment Programs.
• Prepare and review patient electronic charts prior to the date of service.
• Verify that all outstanding test results are documented in the EMR.
• Confirm patient appropriateness (e.g., body part, insurance coverage) and note any required imaging, DME, or casting prior to the visit.
• Scan clinical documentation into the EMR system.
• Print daily clinic schedules on the morning of service.
• Manage assigned providers’ EMR desktops in a timely and organized manner.

Patient Support & Communication

• Assist providers with preparing prescriptions and completing patient-related forms (e.g., work release, FMLA).
• Retrieve and respond to voicemails within 24 business hours, ensuring actions are documented in the EMR.
• Ensure patients receive education as directed by the provider.
• Promote a positive and professional patient experience at all times.

Clinical Environment & Compliance

• Maintain exam room standards, including restocking at the end of each clinic day.
• Ensure rooms and exam tables are cleaned throughout the day and at closing.
• Monitor and replace biohazard and sharps containers as needed.
• Maintain a clean and organized workspace.
• Ensure strict compliance with HIPAA regulations and confidentiality standards.

PREFERRED QUALIFICATIONS

• Experience working in a high-volume clinical environment
• Must be Bilingual Spanish
• Orthopedic experience strongly preferred
• Demonstrated commitment to long-term employment 
• Strong organizational, communication, and multitasking skills
• Willingness and ability to travel to the Jupiter office once per week

BENEFITS

At Center for Bone & Joint Surgery, we are committed to supporting our employees’ well-being so they can perform at their best. Our comprehensive benefits package is designed to promote health, financial security, and work-life balance, and includes:

• Competitive Health & Welfare benefits
• Monthly $43 stipend applicable toward ancillary benefit offerings
• Health Savings Account (HSA) with qualifying High-Deductible Health Plans (HDHP), including employer contributions
• 401(k) retirement plan with company match
• Employee Assistance Program (EAP) providing 24/7 confidential support services
• Generous Paid Time Off (PTO)
• Paid Holidays, with offices closed on most major holidays
• Predictable scheduling, with no evening or weekend hours

Additional offerings include:

• Mileage reimbursement, where applicable
• and more...