Medical Assistant

A premier full-service Dermatology Office in Tri-Valley Area is looking for exceptional candidates for Medical Assistant. Dynamic and engaging personality, honesty, capability to learn quickly, and ability to multi-task are required. Dermatology and/or Cosmetic experience preferred. At least 1 year work experience in a medical office required. Following are some of the specific tasks and goals:

Medical Assistant Qualifications:

- Exceptional communication skills, written and verbal

- Demonstrated punctuality, reliability, and professionalism

- High school diploma or General Education Degree (GED) required

- Graduated from accrediate Medical Assistant program with completion of the externship requirement; CCMA (California Certified Medical Assistant) certificate preferred

- Require at least one year of related medical office experience

- Valid California driver's license required, reliable automobile and insurance in good standing

- Required to be fully vaccination again COVID- 19 including booster.

- Ability to multi-task

- Demonstrated excellent customer service skills

- Typing skills at least 45 wpm

- Computer proficiency: Microsoft office

Medical Assistant Job Descriptions

- Be part of a respected team of medical staff to deliver exceptional customer service in a consistent fashion

- Answer telephones in a cheerful manner

- Schedule appointments

- Recognize urgent medical needs and triage care appropriately

- Provide patients with accurate information when answering questions and concerns.

- Maintain patient records and protects patient confidentiality

- Remain calm and effective in an emergency or high pressure situation

- Collaborate with team members on various ongoing projects

- Collect co-payments

- Register new patients

- Scanning and sorting medical records

- Balancing payments and deposits

- Take messages for patients using electronic medical records

- Greet, check in and out patients

- Address patient requests and inquiries

- Resolve patient concerns

- Process insurance issues and assist patients in understanding insurance plans

- Update registration and insurance information for existing patients

- Verify and update patient demographic information

- Return calls as necessary

- Assist with clinic upkeep, including picking up magazines, books, and toys

- Clean patient waiting areas on a daily basis

- Use electronic medical records and work off "task lists" to complete call backs, patient requests, referral and appointment scheduling

- Complete referrals accurately and appropriately

- Perform additional duties as assigned

Behavioral Standards:
We have adopted the following standards of behavior in addition to the job responsibilities listed above so we can create and maintain an optimal workplace environment. Your application for this position assumes you agree with and can maintain the following workplace values:

● Exceptional customer service
● Professionalism on the phone, in person, and with each other
● Respectful communication with patients, vendors, volunteers, and co-workers
● Effective teamwork
● Ability to maintain a safe work environment
● A positive attitude
● A good sense of humor and fun in the workplace
● Support of each other, the patients, and the practice