Medical Assistant Senior

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Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job Summary

The Rogel Cancer Center is a University of Michigan Ambulatory Care facility dedicated to providing high quality health care services. We are located at 1500 E. Medical Center Drive in Ann Arbor, MI. We are actively seeking a compassionate, enthusiastic, and patient-focused individual who will share in the goal of crafting the ideal experience for our patients, families, and employees. Why work for Michigan Medicine?You will play an integral role within our institution and are important to providing the highest quality service to patients and their loved ones. We are eager to assist you in becoming a well-rounded employee and individual, and to help you advance in your career. Don't hesitate - join our team today and help us provide remarkable assistance to our patients in the Cancer Center. The individual chosen will be responsible for meeting the highest standards of customer service including, exhibiting a professional and positive image when interacting with patients, faculty, and staff.

Perks and Benefits:

• Excellent medical, dental and vision coverage
• 2:1 Match on retirement savings
• Tuition Reimbursement
• Growth opportunities to higher seniority positions
• Management that provides quality training and direction

This position is in the C&W Adult BMT Department.

Responsibilities*

• Responsible for the coordination of daily activities for a group of Medical Assistants to ensure optimal clinical flow.
• Provides interpretation of and instructions for policies, procedures and practices.
• Maintains work schedules, and assists with performance evaluations of other Medical Assistants.
• Participates with leadership team to ensure effective clinical operations.
• Provides in-service training, acts as a preceptor and coach's performance of other Medical Assistants.
• Promotes and facilitates positive communication with the entire health care tam.
• Performs and assists with clinical procedures and duties
• 80% of the time, this employee performs all the duties of a clinic Medical Assistant and covers absences. These duties include but are not limited to:
• Ensuring efficient patient flow in examination, consultation and treatment rooms.
• Preparing patient rooms for the office visit.
• Stocking exam and procedure rooms and keeping up to policy requirements.
• Cleaning exam rooms and procedure rooms.
• Providing clinical assistance by taking vital signs, updating medical and surgical histories and medication lists.
• Setting up and assisting with medical procedures.
• Performing High Level Disinfection processes, performing EKGs, Pulse ox and glucometer readings.
• This position requires problem solving and multitasking abilities.

Required Qualifications*

• High School Diploma or GED
• 5+ years of experience as a Medical Assistant or Certified Medical Assistant or Registered Medical Assistant.
• Knowledge of basic medical terminology.
• Moderate standing/walking, as well as lifting,positioning, pushing and/or transferring patients.
• Exceptional interpersonal skills and ability to work well within a team setting.
• Experience working as a team lead.
• Ability to communicate effectively.
• Demonstrated active listening, written, verbal & information technology skills.

Desired Qualifications*

• Experience with medical procedures involving high level disinfection.
• Certification as a medical assistant
• Experience working within a large, complex healthcare setting.
• Familiarity with Michigan Medicine's electronic medical record systems.
• Knowledge of university policies & procedures.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Work Schedule

Monday thru Friday day shift; 40 hours per week.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.