Medical Assistant - Team Lead

Columbus Oncology is looking for a full-time Medical Assistant Team Lead to join our team! This position would be Monday through Friday for 8 hour shifts during the business hours of 7:30 am to 5 pm. This position also includes the benefit of no weekends, no evenings, and paid time off for holidays.

The Medical Assistant Team Lead is responsible for providing day-to-day leadership, mentorship, training, and operational support to the MA team; partnering with the Clinical Nurse Manager to ensure efficient, safe, and patient-centered clinic operations; supporting staff development, quality and process improvement initiatives; and maintaining clinical competency to provide hands-on MA support as needed.

Essential Duties:

• Lead, mentor, and support the Medical Assistant team and MA Preceptors.
• Assist with staffing, scheduling, daily assignments, and coverage needs.
• Support onboarding, training, competency validation, and staff development.
• Oversee daily clinical workflows, ensuring efficient patient flow, documentation, and EMR processes.
• Troubleshoot operational challenges and collaborate with leadership to improve workflows and maintain continuity of care.
• Lead team huddles and communicate departmental priorities, updates, and staffing needs.
• Participate in quality assurance, chart audits, performance improvement, and implementation of new processes and technology.
• Provide hands-on clinical support as needed, maintaining active CMA certification.
• Promote compassionate, patient-centered oncology care and excellent customer service.
• Foster collaboration among MAs, providers, nursing, scheduling, and ancillary departments.

Qualifications:

• High school diploma or equivalent; graduate of an accredited CMA program, required.
• Minimum of three (3) years of outpatient/ambulatory healthcare required.
• Proficiency in EMR systems and Microsoft Office, required.
• Oncology and high-volume environment experience, preferred.
• Previous administrative or leadership experience preferred.
• Current Certified MA (CMA) certification required.
• Current BLS certification required.

Columbus Oncology Associates is an Equal Opportunity Employer and proudly a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.