MEDICAL & BILLING CLERK

MEDICAL & BILLING CLERK

PAY PLAN: 106 - $ 29,926.00 minimum salary

SECTION I-JOB DESCRIPTION

SUMMARY:

Under the supervision of the Clinic Coordinator or designee. The Medical & Billing Clerk performs clerical work for the Maternal, Family Planning, and Immunizations Programs that is critical to the development of the medical and financial records of the clinics. The Medical & Billing Clerk is primarily responsible for meeting and greeting clients, directing them to the appropriate programs, collecting payments and processing bills for reimbursements as appropriate.

ESSENTIAL FUNCTIONS:

• Employee will accurately document all time worked.
• Responsible for meeting and greeting clients and directing them to the appropriate program.
• Responsible for answering the telephone and greeting clients in a professional and courteous manner.
• Responsible for scheduling appointments for clients at the clinic.
• Responsible for ordering office and medical supplies for the clinic.
• Responsible for preparing medical records for Maternal and Family Planning clinic sessions.
• Responsible for maintaining medical records in orderly form and correct format with appropriate medical documents and progress notes.
• Responsible for inputting of data entry on clients for Maternal, Family Planning, and Immunization services, including family planning, prenatal and case management.
• Responsible for registering clients for Maternal, Family Planning, and Immunization services.
• Responsible for gathering and updating demographic information on new and existing clients.
• Responsible for answering faxes, pulling records for review by nurse practitioner or physician or as needed by staff in answering telephone calls.
• Responsible for calling laboratory office for results not returned on a timely manner from laboratory.
• Responsible for preparing records for transfer to other health clinics within the department.
• Responsible for notifying ANP/nursing supervisor of any abnormal results.
• Route records back to medical staff if documentation is incomplete on client.
• Assists in gathering data for completion of the STD monthly report for submitting to STD department, as needed.
• Ensures records are prepared using the correct format for use during clinic sessions.
• Other duties as assigned.

SECTION II-JOB REQUIREMENTS

EDUCATION AND EXPERIENCE:

High school graduate or equivalent plus one (1) year of experience in clerical work involving filing and posting medical information for medical records.

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of safety and infection control rules. Thorough knowledge of medical terminology. Knowledge of public health laws and regulations. Knowledge of natural history of common infectious diseases. Thorough communication skills to communicate with the public (oral, written and Spanish speaking ability). Knowledge of computer programs software (MS, Word, Excel, Power Point, internet). Ability to follow oral and written instructions. Ability to work with public. Ability to work with others as a team member. Knowledge of proper office etiquette in handling telephone and public.

SPECIAL REQUIREMENTS:

Must have a valid Texas Driver's License, comply with State of Texas Driving Laws, and maintain an acceptable driving record. Must have reliable transportation. Employees of Cameron County may be required to work during any natural disaster or emergency, extended hours and non-traditional work schedules (i.e., Saturdays and Sundays). Criminal background check is required for employment or continued employment.

PHYSICAL DEMANDS:

Good health and physical condition sufficient to permit full performance of the duties of the position. If additional assistance is required, employee must request assistance prior to performing the assignment.

SECTION III-JOB DIMENSIONS

CONTACTS:

EXTERNAL CONTACTS:

Occasional contact with other health, social, and educational care agencies, outside organizations. Frequent contact with clinic clientele. Communication is via telephone, written communication and face to face.

INTERNAL CONTACTS:

Utilizes tact when dealing with County employees, health, social and educational care providers, and clientele regarding operations issues. Constant contact with County Personnel. Communicating is primarily face-to-face, via telephone and through written communication.

RESPONSIBILITY:

Comply with Cameron County and Department of State Health Services rules/regulations and display a positive public image. As a Cameron County employee, the identity of every client shall be kept confidential except to the extent necessary to carry out the purpose of an investigation, hearing, or judicial proceeding.

DIFFICULTY:

Judgement is required to ensure completion of job activities as assigned by the Immediate Supervisor or designee. Uses discretion to achieve work goals. Initiative is constantly required to achieve work goals.

GUIDANCE:

As assigned by Immediate Supervisor or designee. It is the responsibility of the employee to know and maintain contact with their Immediate Supervisor or designee.

WORKING CONDITION:

Working conditions are primarily in a clinic, office, or community center.

This is a Civil Service covered position. Testing requirements will follow section 2.32 of the Civil Service Rules and Regulations Handbook. Probationary period will follow section 2.35 of the Civil Service Rules and Regulations Handbook.

BENEFITS:

Cameron County Offers Excellent Fringe Benefits, Including: Health and Life Insurance Protection, Sick and Annual Leave, Retirement System, and Paid Holidays. Cameron County has a mandatory direct deposit payroll program.

AA/EEO/MFD EMPLOYER