Medical Billing Specialist I (Full-Time)

Description

• General business hours, M – F, 40 hours per week, based out of our Johnston location
• Hybrid work is an option once trained

• Comprehensive Health Coverage – Medical, dental, and vision insurance
• 403(b) retirement plan with up to an employer match
• Onsite cafeteria with free fountain drinks and low-priced meals!

• Verify charges, procedure codes, and diagnosis codes, utilizing appropriate modifiers and diagnosis digits.
• Prepare and submit billing to the correct payers on a weekly or monthly basis within specified timelines.
• Review and appeal unpaid claims to resolve payment discrepancies to ensure accurate and timely reimbursement.  
• Generate monthly invoices for families and conduct various collection actions, including contacting patients and third-party payers.
• Ensure patient demographics and insurance information are accurately entered into the system.
• Adhere to HIPAA regulations and maintain patient confidentiality.

• Communicate effectively with patients, insurance providers, internal and external teams to identify and resolve billing issues or concerns.
• Report trends or issues related to billing and/or reimbursement to leadership.

• Act as a knowledgeable resource for patients, families, providers, and payers regarding patient accounts and applicable regulations.
• Provide phone coverage to address patient inquiries and complete payment transactions over the phone.

• Associate degree in accounting, Business Management, or Healthcare related field, preferred
• One year of medical billing experience, understanding of medical terminology and coding, preferred
• Proficient use of Microsoft applications, including Outlook, Word and Excel
• Strong attention to detail
• Ability to exercise confidentiality regarding the affairs of clients, staff, their families, and ChildServe business. Ability to maintain positive working relationships and demonstrate sensitivity to, and respect for, a diverse population
• Ability to communicate effectively in reading, writing, and speaking the English language

• ChildServe partners with families to help children with special healthcare needs live a great life. 
• ChildServe is a leading pediatric healthcare provider with Iowa’s only children's specialty hospital, offering a variety of services and programs to meet each child’s unique needs. 

• ChildServe’s four key specialty areas include: complex medical care, pediatric rehabilitation, autism and behavioral health, and community-based services. With a coordinated approach to care delivery, services are interwoven and streamlined, so families can address their child’s needs in one location.
• Established in 1928, ChildServe proudly provides more than 30 pediatric specialty services to nearly 6,000 children in Iowa each year.