Medical Call Center

Quadrant, Inc.

Annapolis, MD

JOB DETAILS
SALARY
SKILLS
Call Centers, Customer Support/Service, Database Technology, Health Plan, Medical Office, Patient Registration, Telephone Skills
LOCATION
Annapolis, MD
POSTED
2 days ago
Medical Office Call Center Medical Office
Annapolis Maryland
Pay From: $20 Per Hour

MUST:
The Medical Office Call Center Rep should have the following experience:
2+years of experience working in a medical practice office
Strong customer service support skills
Strong experience scheduling appointments
Experience verifying insurance
Registering patients
Strong documentation skills
Ability to troubleshoot phone calls and escalate as needed
Documenting and updating patient information in EMR

DUTIES:
The duties of the Medical Call Center Rep include but are not limited to the following:
Answer phone calls
Schedule appointments
Handle Referrals
Provide customer service support
Verify insurance
Register patients
Document patient interactions in company database system
Troubleshoot phone calls
Document and update patient information in EMR


Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act .

About the Company

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Quadrant, Inc.

Quadrant is a full-life cycle staff augmentation agency providing a proven "rapid fire" approach in responding to the needs of our clients. Quadrant offers a comprehensive suite of staffing solutions for organizations in the Healthcare, Medical, Dental, Information Technology, HR and Government contract sectors.

Our clients have come to include some of the largest and most recognized brand named companies in the Washington, DC and Baltimore, MD metropolitan regions. Quadrant is a DOD TOP Secret cleared facility and holds a Maryland Minority Business Enterprise (MBE) and Virginia SWaM certification. Quadrant's clients are rapidly hiring a mix of healthcare, medical, dental, information technology, recruiting and HR professionals.

Quadrant is recognized as the largest Healthcare Staffing agency in the Washington DC area. We support every major healthcare system and thousands of area healthcare practices. Our healthcare division focuses on all clinical and nonclinical staff with the exception of physicians. Our database boasts hundreds of thousands of local screened healthcare professionals; the largest in the area. Our resources enable us to respond to our clients requests quickly, generally within 24 hours of request on mainstream orders.

Our Information Technology clients support a broad mix of commercial and federal government agencies. Our clients include government contractors who support projects with federal agencies such as U.S. Department of Veterans Affairs, National Institutes of Health(NIH), U.S. Customs and Border Patrol, FDA, FBI, USPTO, DHS, DHHS, DOD, DOJ, DOE, DISA, and USPS. In addition to our federal portfolio, Quadrant also supports a range of commercial clients focusing in software, telecom, mobile, web and healthcare development.

Whether you are a job seeker or a company with open positions to fill we will bridge the talent gap. Contact any of our seasoned professional recruiters or account managers and we will walk you through our proven staffing methodology. We offer a consultative approach to both potential employee and employer. We seek the right match, at the right time, every time.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Healthcare Services
FOUNDED
2017
WEBSITE
http://www.quadrantinc.com/