Medical Claims Processor - Workers' Compensation | Patient Registration & Insurance Verification

Job TitleJoin a fast-paced healthcare team supporting workers' compensation operations in an ambulatory setting. Ideal for candidates with experience in workers' compensation, medical claims processing, patient registration, and insurance verification. Must be comfortable managing high call volumes, multiple priorities, and strict accuracy requirements while delivering excellent customer service.Job DescriptionSupport injured workers, employers, insurance carriers, and internal staff by coordinating workers' compensation cases. Register patients, verify insurance information, and maintain accurate claim documentation. Provide exceptional customer service while managing a high volume of calls and ensuring timely claims follow-up.Job ResponsibilitiesAnswer incoming phone calls and assist injured workers, employers, adjusters, and internal staff with workers' compensation-related inquiriesRegister and intake new patients while creating and maintaining workers' compensation casesEnsure all required claim information is entered accurately into the appropriate systemsFollow up with insurance carriers, third-party administrators, employers, and claims adjusters to obtain claim details, authorizations, and payment informationMaintain accurate patient and claim documentation within Electronic Health Record (EHR) systemsUtilize Microsoft Office Suite, Microsoft Teams, and Epic (preferred) to support daily operationsDeliver outstanding customer service while managing multiple priorities in a fast-paced environmentMaintain quality, productivity, and accuracy standardsWork LocationOnsite – Los Angeles, CA 90034Parking InformationStaff garage parking available with employee badgeScheduleMonday–Friday Day ShiftInterview ProcessInitial virtual screening/phone interview with the hiring manager(s) Final onsite panel interview with key team members Final selection based on experience, communication skills, and ability to support a fast-paced healthcare environmentDress CodeBusiness casual attire appropriate for a healthcare setting Closed-toe shoes required No jeans, graphic T-shirts, or overly casual attireIndustryHealthcare