Medical Collections Clerk (AP/AR Clerk)

Job Title: Medical Collections Clerk (AP/AR Clerk)

Location: Lake Mary, FL 32746

Duration: 3 months

What is the schedule for this job? 8:30 am - 5:00 pm

Pay Range: $20 to 23/Hr.

About the role:

handle and resolve all Insurance follow up and denial issues to ensure that company receives correct reimbursements from the insurance companies. The incumbent will serve as the liaison between insurance companies, patients and the departments to ensure the claims are processed and followed up to meet companies goals of Account Receivable Days, Aging Account percentages and Cash goals. They will also research and answer all questions and complaints, regarding patient responsibility balances and billing inquiries sent to them through the customer call center with the highest degree of courtesy and professionalism- Needs someone that would be able to work the process end to end if needed 

Key Responsibilities of the Job:

• Research and resolve payment discrepancies.
• Review and manage the AR aging report and provide explanations of past due balances to management.
• Work aged accounts on assigned payers prioritizing accounts that are approaching timely filing denial.
• Identify issues or trends with accounts and provide suggestions for resolutions.
• Escalate exhausted appeals efforts for resolution with payer.
• Performs assigned Revenue Cycle duties as directed by the Revenue Cycle Supervisor.
• Able to submit a root cause analysis report.
• Prepare write off requests as needed for any uncollectable balances.
• Keeps supervisor informed of areas of concern and problems identified.
• Provide training to new and existing staff members as instructed by supervisor. Use and follow company procedures in training. Quality check work to ensure accuracy, efficiency and uniformity. Re-train staff as often as needed.
• Ensure staff complete all assigned tasks in a timely manner and that they have the resources and tools to perform their jobs. i.e. access to software. Advise supervisor immediately if they do not.
• Review/knowledge of contracts to determine correct reimbursement for each account.