Medical Collections Specialist-Entry Level

NANA Healthcare Management, LLC

Doraville, GA

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JOB DETAILS

JOB TYPE

Full-time

SKILLS

Accounts Receivable, Analysis Skills, Billing, Communication Skills, Credit and Collections, Customer Support/Service, Detail Oriented, English Language, Follow Through, Healthcare, Healthcare Software, High School Diploma, Insurance, Insurance Claims, Medical Billing, Medical Coding, Medical Treatment, Microsoft Excel, Microsoft Office, Microsoft Word, Past Due Accounts, Presentation/Verbal Skills, Problem Solving Skills, Psychiatry and Mental Health, Resolve Customer Issues, Substance Abuse, Time Management, Writing Skills

LOCATION

Doraville, GA

POSTED

30+ days ago

Job Description:
The Collections Specialist is a vital member of the MYMB System of Care. The Collections Specialist is under the supervision of the Collections Supervisor. The Collections Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable.

Pay: $17/hour
Schedule:In Office M-F 8:30am - 5pm
Type: Full-time
Work Location: In Office / In Person - Winters Chapel Road, Atlanta, GA 30360

Education:

High School Diploma/GED – BS degree preferred.
Current (five-years) of no felonies or substance abuse convictions.

Experience:

Must have two-years of continuous sobriety prior to hire, if a recovering alcoholic or drug addict and participate in a self-help program.
1 year of collections experience in the healthcare field preferred; preferably in the mental health and substance abuse field.
Knowledge of insurance submittals procedures and medical forms and coding.

Knowledge And Training Required at Time of Hire:

Strong problem solving, follow through, and analytical skills required.
Excellent English; verbal and written communication skills required.
Ability to work independently and to adapt to a fast changing environment.
Proficiency in Microsoft Office including Excel, Word and other medical collections software.
Must have attention to detail with an eye for accuracy.
Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency required.
Must be able to speak clearly and concisely over the telephone.

Responsibilities:

Thorough Identification and resolution of problematic claims issues.
Resubmission of claims to insurance payers for payment and/or adjustment.
Review of accounts based on insurance payer and services provided to patients to determine accurate contractual payment amounts.
Resolve client-billing problems and rescue accounts receivable delinquency, applying good customer service in a timely manner.
Collect customer payments in accordance with payment due dates.
Review and monitor assigned accounts and all applicable collection reports.
Provide timely follow-up on payment arrangements.
Mail correspondence to customers to encourage payment of delinquent accounts.
Fax documents to client accounts for effective follow up.
Performs other duties assigned.

Why You Should Join Our Team:

Paid training
Health insurance offered after 90 days
Accrued PTO offered after 90 days
Dental, vision, life insurance offered after 90 days
Opportunity to grow into a leadership role
Bonus structure after 90 days

About the Company

NANA Healthcare Management, LLC

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