Medical Collections Specialist

Medical Collections Specialist – Surgical Clinic | Tulsa, OK

Pay: $19–$21/hour
Schedule: Monday–Friday | 8:00 AM – 5:00 PM
Job Type: Full-Time | In-Person

Position Overview

We are seeking a detail-oriented and professional Medical Collections Specialist to join a busy surgical clinic in Tulsa. This role is responsible for managing outstanding patient balances, working with insurance companies, and ensuring timely and accurate collections while maintaining excellent patient relations.

Key Responsibilities

• Follow up on outstanding patient balances and insurance claims
• Contact patients regarding overdue accounts and establish payment arrangements
• Verify insurance information and review Explanation of Benefits (EOBs)
• Work denied or underpaid claims and submit appeals as needed
• Collaborate with billing and front office teams to resolve discrepancies
• Maintain accurate documentation of all collection activities in EMR systems
• Ensure compliance with HIPAA and all applicable healthcare regulations
• Provide professional and empathetic customer service during all patient interactions

Qualifications

• Minimum 1–2 years of medical collections or healthcare revenue cycle experience
• Experience with surgical or specialty clinic billing preferred
• Strong understanding of insurance processes, EOBs, and claim denials
• Familiarity with EMR/EHR systems and Microsoft Office
• Excellent communication and negotiation skills
• Strong attention to detail and ability to manage multiple accounts efficiently

Preferred Skills

• Experience with high-volume collections environments
• Knowledge of CPT/ICD-10 coding basics
• Ability to work independently and meet collection goals 

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