Medical Director- Orange, CT

Veterinary Emergency Group
  • CT
    30+ days ago

    Job Description

    ABOUT VEG

    In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience-not only for people and their pets, but also for everyone who works here-our VEGgies!

    At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics! to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

    VEG is a 2025 and 2026 certified Great Place to Work®.

    THE JOB

    Our Medical Directors (MDs are not only exceptional emergency veterinarians and criticalists. They're also visionary leaders, who take pride in guiding each hospital to medical excellence, the VEG Way. In a culture that places them on the frontlines of change, VEG MDs have true ownership over their careers and the autonomy to make impactful decisions that are right for their hospitals. They build and grow their hospitals and teams in alignment with VEGs core values, from triage through discharge.

    As servant leaders, they prioritize the needs of their people; lead with integrity, authenticity, and humility; and always find a way to say YES to our VEGgies. Passionate about mentorship and unwavering in their support for their teams, our MDs create an environment where openness, togetherness, heroic helping, and meaningful moments define every interaction and elevate the VEG experience.

    WHAT YOU'LL DO

    Establish and maintain a positive culture through team huddles, recognizing achievements and demonstrating appreciation for performance of the VEG Spikes, our unique, customer-centered way of doing things-like ensuring people see a doctor right away and allowing families to stay with their pets

    Create a culture where doctors and technicians collaborate to deliver clinically excellent care

    Lead team meetings for your VEG with a focus on relationship building, medical quality, team member concerns, hospital performance, and clinical team well-being

    Aid growth and development of the doctor team through 1:1 meetings and creation of personalized development plans

    Head VEG's patient safety initiative in your VEG to ensure you are delivering safe and clinically excellent care

    Establish a strategy for doctor recruitment, candidate experience, and succession planning in collaboration with your talent partner

    Partner with your market owner to establish and implement a marketing strategy

    Create and maintain the doctor schedule

    Ensure your VEG is compliant with federal, state, and local regulations

    WHAT YOU NEED

    A DVM, VMD, or equivalent degree

    5+ years of traditional 24/7 ER experience and critical case management

    Unrelenting passion for customer satisfaction through providing the highest medical care to patients

    Training in emergency surgery/endoscopy preferred

    Leadership skills training and mentorship experience preferred

    Must be willing to work in a noisy environment with strong or unpleasant odors

    Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs

    Work well in a fast-paced environment with people from all backgrounds and different personality types

    WHO YOU ARE

    Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives

    Have a sense of humility; acknowledging mistakes, sharing credit with others, and li

    Numbers & Facts

    LocationCT

    Skills

    • Animal Careunmatched
    • Case Managementunmatched
    • Customer Relationsunmatched
    • Customer Satisfactionunmatched
    • Endoscopyunmatched
    • Establish Prioritiesunmatched
    • Federal Laws and Regulationsunmatched
    • Healthcare Qualityunmatched
    • Hospitalunmatched
    • Marketing Strategyunmatched
    • Mentoringunmatched
    • Patient Careunmatched
    • Patient Safetyunmatched
    • Recruiting Strategyunmatched
    • State Laws and Regulationsunmatched
    • Strategic Planningunmatched
    • Succession Planningunmatched
    • Team Lead/Managerunmatched
    • Veterinary Medicineunmatched

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