Sign upLog in
Customer Service Jobs in Helena, MT

Medical Equipment Driver & Customer Service Representative

Westaff
  • Helena, MT
  • $17–$19 Per Hour
  • Full-time
  • Quick Apply
30+ days ago

Job Description

Westaff is hiring a Medical Equipment Driver & Customer Service Representative for a local healthcare company to roll through Helena, MT with compassion and reliability!

 

 

Schedule: M-F, 8am-5pm, on call every other week

Term: Permanent

Pay: $17-$19/hour DOE

 

Notes:

- NOT a VA location

- Area coverage: Mainly Helena and surrounding areas. May drive up to 1.5 hours away from Helena.

 

Responsibilities:

*Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Adheres to company policies and procedures in regards to using personnel protective safety equipment

  • Assists with updating respiratory grid

  • Available for on-call assignments as needed

  • Completes all necessary delivery forms and paperwork including, but not limited to invoices, work orders, manifests and logs, patient care instructions, route sheets, etc.

  • Coordinates verification of Medicare, Medicaid, and private insurance coverage information

  • Delivers, sets up and maintains equipment at the delivery address using company vehicle

  • Develops and maintains working knowledge of current products and services offered by the company and all applicable governmental regulations

  •  Educates the patient and/or caregiver on the safe use and maintenance of the delivered items

  • Maintains assigned company vehicle in a clean and safe working condition

  • Manages all aspects of intake: answering the phone and receiving faxes, collecting patient and referral source information, data input into IMBS, printing tickets, assembling charts and processing paperwork

  • Prepares CMNs/SOPs for Sales Reps and documents on tracking log

  • Prepares complete and accurate files for Billing Department

  • Prepares tickets for daily routes

  • Provides service for walk-in patients

  • Travel via company vehicle to patient’s homes for set-ups and reoccurring delivery

 

Qualifications:

Employment is contingent on

  • Background investigation (company-wide)
  • Drug screen (when applicable for the position)
  • Valid driver’s license in state of residence with a clean driving record (when applicable for the position)

 

Education and/or Experience

  • High school diploma or GED equivalent required
  • Experience with medical equipment preferred
  • One year of related work experience preferred
  • Medical terminology preferred

 

Skills and Competencies

  • Accurately perform simple mathematical calculation

  • Maintain confidentiality, discretion and caution when handling sensitive information

  • Work independently and as part of a team
  • Microsoft applications; Outlook, Word and Excel
  • Office equipment; fax machine, copier, printer, phone and computer and/or tablet
  • Mechanically inclined for the repair and troubleshooting of equipment
  • Successfully demonstrates loading, unloading and proper tie down procedures as per company policy of transported cargo
  • Understands use of all applicable home respiratory equipment and supplies
  • Ability to write up reports (as seen in positions that install services or products in customer homes)

 

Physical Demands

  • Lift and carry office equipment at times
  • Requires sitting, walking, standing, talking and listening
  • Requires close vision to small print on computer and/or tablet and paperwork
  • Requires lifting (minimum of 65 pounds) and transporting of patient equipment
  • Requires contact with patients and equipment with potential exposure to contagious pathogens
  • Requires driving a company vehicle for the majority of the workday
  • Required to comply with company Respiratory Protection & N95 Mask Fit Testing Policy
    • Medical Evaluation and Fit Testing Compliance in a timely manner 
    • Annual Recertification 
    • Keep face clean-shaven to ensure N95 Mask face-seal protection per OSHA guidelines

 

Veterans & Military encouraged to apply!

 
Bring smiles and medical gear — apply now!

Numbers & Facts

LocationHelena, MT
Job TypeFull-time
Salary$17–$19 Per Hour

Skills

  • Background Investigationunmatched
  • Billingunmatched
  • Cargo/Freightunmatched
  • Copying Machinesunmatched
  • Corporate Policiesunmatched
  • Customer Support/Serviceunmatched
  • Data Entryunmatched
  • Delivery Drivingunmatched
  • Driver's Licenseunmatched
  • Equipment Maintenance/Repairunmatched
  • Fax Machinesunmatched
  • Government Regulationsunmatched
  • Healthcareunmatched
  • Housekeeping/Cleaningunmatched
  • Identify Issuesunmatched
  • Loading/Unloadingunmatched
  • Mathematicsunmatched
  • Medicaidunmatched
  • Medical Equipmentunmatched
  • Medical Terminologyunmatched
  • Medicareunmatched
  • Microsoft Excelunmatched
  • Microsoft Outlookunmatched
  • Microsoft Wordunmatched
  • OSHAunmatched
  • Office Equipmentunmatched
  • On Callunmatched
  • Patient Careunmatched
  • Patient Educationunmatched
  • Physical Demandsunmatched
  • Printersunmatched
  • Printingunmatched
  • Reporting Skillsunmatched
  • Safety Equipmentunmatched
  • Safety/Work Safetyunmatched
  • Tablet PCunmatched
  • Team Playerunmatched
  • Telephone Skillsunmatched
  • Testingunmatched
  • Time Managementunmatched
  • Travel Industryunmatched
  • Writing Skillsunmatched

Be found by employers

5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

Level up your application

Professional resume templates

Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

Free resume templates

Free resume builder

Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

Free resume builder