Medical Front Desk - HIRING ASAP

Job Summary

We are seeking a detail-oriented and customer-focused Medical Front Desk Receptionist to join our healthcare team. This role is responsible for managing patient check-in/check-out, scheduling appointments, verifying insurance, and providing exceptional customer service in a fast-paced medical environment.

Key Responsibilities

• Greet patients and visitors in a professional and friendly manner.

• Schedule, confirm, and manage patient appointments using the practice management system.

• Collect and verify patient demographics, insurance information, and necessary documentation.

• Process co-payments, balances, and issue receipts; maintain accurate payment records.

• Answer multi-line phones, respond to inquiries, and route calls to appropriate staff.

• Ensure compliance with HIPAA and confidentiality regulations at all times.

• Maintain an organized and clean front desk and waiting area.

• Communicate effectively with clinical and administrative staff to support smooth operations.

• Assist with prior authorizations, referrals, and other administrative tasks as needed.

Qualifications

• Education: High school diploma or equivalent; associate’s degree preferred.

• Experience:

  • 1+ year of experience in a medical office or healthcare setting preferred.

  • Familiarity with medical terminology and insurance verification.