Job Summary
Join Fresh Start Medicine as a Medical Front Desk Receptionist and be the welcoming face of our
medical practice. We’re seeking a professional, organized, and patient-focused individual
to handle check-ins, scheduling, payments, and administrative support in a fast-paced,
team-oriented environment.
Position: Medical Front Desk
Reports To: Regional Office Manager
Pay Range: $17.00 – $20.00 per hour
Employer: Fresh Start Medicine
Work Setting: In-person, medical office environment
Schedule: Full-time | Monday–Friday, 8:00 AM–5:00 PM
Location: 1700 Pinebrook Drive, Suite 4, Kingsport, TN 37909
About Us
Fresh Start Medicine is dedicated to providing compassionate, high-quality patient care in
a supportive and professional environment. We are seeking a reliable and detail oriented Medical Front Desk to join our administrative team and serve as the first point
of contact for patients and visitors.
Responsibilities
• Greet and check patients in and out efficiently and courteously.
• Maintain an organized and efficient front desk workflow.
• Process patient payments and secure funds in the drop safe.
• Contact patients who miss appointments to reschedule promptly.
• Answer phone calls in a timely and professional manner.
• Maintain a clean and safe reception area following office policies.
• Monitor clinic premises to ensure compliance with no-smoking and safety rules.
• Complete and submit prior authorizations to insurance companies within 24 hours.
• Schedule patient appointments and provide administrative support as needed.
• Collaborate with team members and take initiative to assist where required.
• Perform other duties as assigned by management.
Qualifications
• Must be 18 years of age or older.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong telephone and verbal communication skills.
• Professional appearance and demeanor.
• Excellent organizational and multitasking skills.
• Patient-focused attitude with strong interpersonal abilities.
• Capable of working under pressure in a fast-paced environment.
• Experience with supply management and front-office coordination preferred.
If you are a dependable, service-oriented professional who takes pride in creating positive
patient experiences, we encourage you to apply today.
Benefits
| Location | Kingsport, TN |
| Salary | $17–$20 Per Hour |